Business Details
1661 Highway 192, London, KY
40741, United States
Certified by Verizon • Feb 22, 2026
(859) 759-0365
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in London, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
605 reviews
5 stars
494
4 stars
40
3 stars
20
2 stars7
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Nikita, Gary, and Kristina.
Sales Experience
Several reviews highlighted positive experiences with the sales process, noting that staff were informative and not overly pushy, although some customers felt pressured to purchase additional items.
Wait Times
Multiple reviews indicated long wait times for service, with some customers expressing frustration over the duration of the process.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor service at times, particularly from certain employees.
- BBBetty BoggsFeb 15, 20265.0Kristina was so helpful .patient and understanding
- TLTyler LoweFeb 2, 20265.0Nikita was awesome! I had been at 3 other Verizon’s trying to get my phone number from a company account to my personal account. And she was the only one that could get the job done!
- LHleroy e hamiltonJan 8, 20265.0Everyone is outstanding especially Kristina.
- JJJazzy JointzJan 6, 20265.0McKenna is the best representative I’ve personally interacted with and she really knows a lot and worked pretty easily through my situation and got it resolved
- KQKathy QuailJan 2, 20265.0I went in today to just ask a few questions about my contract. Norman is the man I spoke with and he is so professional and knowledgeable about what he does. He worked and got me the best and most inexpensive plan.
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Certified February 22, 2026Yext Knowledge Graph
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