Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Lexington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
453 reviews
5 stars
419
4 stars
10
3 stars4
2 stars0
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with representatives going above and beyond to assist customers with various issues.
Knowledgeable Staff
Customers frequently mention the staff's expertise and ability to resolve technical problems efficiently.
Positive Experiences
Many customers report great experiences when upgrading or switching phones, often praising the smooth process and helpful guidance.
Store Environment
The store is described as relaxed and welcoming, contributing to a positive shopping experience.
Mixed Reviews
While most feedback is positive, there are a few mentions of dissatisfaction with service or specific experiences.
- ALAshley LaneDec 4, 20255.0Trevor helped me tremendously today!!! I needed my daughter’s phone transferred over which was supposed to be done a week ago from a different location and he got on it and had it transferred. I had other issues that were miscommunication and Trevor went above and beyond to get them fixed for me. He is truly great and I’m impressed! Thank you Trevor !!!
- DBDylon BakerNov 21, 20255.0Stopped by this Verizon store while in town to check to see if they had the phone that I was looking for in stock. They didn’t have it, but they did help me with a line disconnection that Verizon had previously promised but not completed.
- ELEd LicholatNov 14, 20255.0Recently upgraded our phones at this store and the sales representatives have been very helpful. They got us the best deal possible and helped transfer all of our data over to the new devices. Overall it’s been a great experience
- SKshella keetonNov 14, 20255.0My Nokia phone just turned off altogether and wouldn't cut back on. The Verizon wireless sales representative at this store helped me switch all of my photos and contacts to a new phone even without the other working.
- MNMary NicklesNov 6, 20255.0My mom switched from AT & T, but the transfer was held up because of the prepaid account. After many frustrating hours on the phone trying to resolve this, we went to the store for support. Andrew went above and beyond to help. With patience and determination, he got the transfer completed. Andrew's level of commitment was exceptional. I highly recommend this store for customer service.
Frequently Asked Questions About Verizon
What services does Verizon at 2348 Nicholasville Road offer?
Verizon offers sales of smartphones from Apple, Samsung, Google, Motorola, and more, Verizon plans, wireless accessories, exclusive services, and bill payment in store.
What are the store hours for Verizon on Nicholasville Road?
The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need an appointment to visit this Verizon store?
Appointments are not required; you can stop by or call to make an appointment if preferred.
Can I pick up my online order at the Verizon store on Nicholasville Road?
Yes, the store offers in-store pickup for orders.
What payment methods are accepted at this Verizon location?
They accept American Express, Discover, Mastercard, and Visa cards.
What brands of smartphones can I purchase at this Verizon store?
You can buy devices from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and of course Verizon Wireless products.
Is there a nearby bus stop to reach the Verizon store on Nicholasville Road?
Yes, Lextran Bus Stop 1375 is nearby, making it easy to reach the store by public transportation.
Are there any dining options around the Verizon store on Nicholasville Road?
Nearby pizza restaurants like Giovanni's Pizza of Lexington, West Coast Gourmet Pizza, and Marco's Pizza offer great food options before or after your visit.
What shopping centers are close to the Verizon store?
The Regency Center, which includes shopping and a concert venue, is nearby for additional retail or entertainment.
Can I pay my Verizon bill in-store at 2348 Nicholasville Road?
Yes, you can pay your Verizon bill directly at the store.