Location.com logo
Brand Certified

Verizon

4.8
(458 reviews)

Business Details

(859) 273-0059

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Lexington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Lexington connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2348 Nicholasville Rd, Lexington, KY
40503, United States

Hours

Reviews

4.8
458 reviews
5 stars
423
4 stars
10
3 stars
4
2 stars
0
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being helpful, knowledgeable, and going above and beyond to assist customers with their needs.

Sales Experience

Many customers reported positive experiences when upgrading or purchasing new phones, highlighting the representatives' ability to secure good deals and facilitate smooth transactions.

Problem Resolution

Customers frequently mentioned that representatives effectively resolved various issues, from phone malfunctions to account problems, often with quick and efficient service.

Store Environment

The store was described as relaxed and welcoming, with minimal wait times, contributing to a positive overall experience.

Mixed Experiences

A few reviews indicated dissatisfaction with service, suggesting inconsistency in customer experiences at this location.
  • RH
    Rebecca Harrington
    Feb 11, 2026
    5.0
    John greeted me from the moment that I walked in. I immediately felt welcomed, and was able to sit right down and discuss switching phone plans, trouble shooting, warranty, and even internet. He gave me the greatest gift of his full attention, kindness and joy, and the gift of his time. I no longer feel like a stranger at Verizon. He is an invaluable employee, who I highly recommend!
  • KD
    Katy Dials
    Jan 13, 2026
    5.0
    Diego was AMAZING!! Helped me get two phones upgraded and all data transferred, and got me the best deal for my account! Hands down the best experience I've had in store over my 8+ years of being a Verizon customer. I'd recommend him 10 out of 10!! He made the process super painless and was so courteous and super helpful. Can't say enough great things about him as a salesperson! Every store should hire someone just like him!!
  • AL
    Ashley Lane
    Dec 4, 2025
    5.0
    Trevor helped me tremendously today!!! I needed my daughter’s phone transferred over which was supposed to be done a week ago from a different location and he got on it and had it transferred. I had other issues that were miscommunication and Trevor went above and beyond to get them fixed for me. He is truly great and I’m impressed! Thank you Trevor !!!
  • DB
    Dylon Baker
    Nov 21, 2025
    5.0
    Stopped by this Verizon store while in town to check to see if they had the phone that I was looking for in stock. They didn’t have it, but they did help me with a line disconnection that Verizon had previously promised but not completed.
  • EL
    Ed Licholat
    Nov 14, 2025
    5.0
    Recently upgraded our phones at this store and the sales representatives have been very helpful. They got us the best deal possible and helped transfer all of our data over to the new devices. Overall it’s been a great experience

Frequently Asked Questions About Verizon

What services does Verizon at 2348 Nicholasville Road offer?

Verizon offers sales of smartphones from Apple, Samsung, Google, Motorola, and more, Verizon plans, wireless accessories, exclusive services, and bill payment in store.

What are the store hours for Verizon on Nicholasville Road?

The store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: