Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lexington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
751 reviews
5 stars
706
4 stars
19
3 stars8
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and knowledge of the sales representatives, highlighting their ability to resolve issues efficiently.
Device Assistance
Many reviews noted that staff were effective in troubleshooting and fixing phone issues, including upgrades and data transfers.
Billing Support
Several customers appreciated assistance with billing inquiries and adjustments, often resulting in lower monthly costs.
Positive Experiences
Overall, customers reported positive experiences, often mentioning a welcoming atmosphere and friendly staff.
Problem Resolution
The store was frequently recognized for its ability to resolve complex issues that other locations could not handle.
- SASamuel Arthur2 days ago5.0Had trouble dropping calls the sales representative was able to reset my network so my phone is able to stay connected on the network, good customer service.
- MLMaryann LawsonNov 13, 20255.0I came in with problems on my phone. I had pop-ups and advertisements and some spam calls. The store representative removed all the problem apps and internet notifications. He adjusted the ringtone volume and updated the apps. It seems to be working fine now.
- GIGary Clark IINov 13, 20255.0I came in to get a new phone and the Verizon representative that helped me was great and made everything quick and easy for me.
- SAShay AtwellNov 8, 20255.0Verizon wireless sales representative was great! I didn’t feel pushed to buy anything and he made a quote for me and we went from there! So thankful! Great Experience:)
- TEtony edwardsNov 8, 20255.0Both of the Verizon wireless sales representatives I work3d with when I got my new phone at this store were fantastic. They helped me transfer my number and data, and then even helped me when I wanted to switch to another phone and a completely different plan.
Frequently Asked Questions About Verizon
What services does Verizon at 2901 Richmond Road offer?
Verizon provides wireless plans, prepaid wireless, smartphone sales including Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and accessories. They also offer Verizon services like Hum, home phone, home internet, and mobile hotspot.
What are the operating hours of Verizon at Richmond Road?
Verizon is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 12 PM to 6 PM.
Do I need an appointment to visit Verizon at 2901 Richmond Road?
No appointment is required to visit Verizon at this location, though you can call ahead to make one if you prefer.
Which payment methods are accepted at this Verizon store?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my online order at Verizon Richmond Road?
Yes, this location offers in-store pickup for orders.
What types of phones can I buy at Verizon on Richmond Road?
You can purchase phones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus.
Where is Verizon located in Lexington, Kentucky?
The store is at 2901 Richmond Road, Ste 100, Lexington, KY 40509, USA.
Are there any good places to eat near Verizon at 2901 Richmond Road?
Yes, nearby you can visit Caramanda's Bake Shoppe for quick bites, Smoothie King for smoothies and light food, Verona Pizza for pizza, or Dunkin' Donuts for coffee and snacks.
What schools are close to Verizon on Richmond Road?
GoGetter Elementary School is located nearby, which can be convenient if you are visiting Verizon and need to drop off or pick up children.
Can I get a haircut near the Verizon store at 2901 Richmond Road?
Yes, Floyd's 99 Barbershop is close by for haircuts and grooming services.