Verizon

4.8
927 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Lexington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2101 Harrodsburg Rd, Lexington, KY
40504, United States

Hours

Reviews

4.8
922 reviews
5 stars
853
4 stars
24
3 stars
8
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and knowledge of the sales representatives, often highlighting specific employees for their exceptional service.

Problem Resolution

Many reviews noted the staff's ability to quickly resolve various phone issues, including viruses, connectivity problems, and device setups.

Cost Savings

Several customers reported significant savings on their bills after consultations with representatives, who helped them find better plans and promotions.

Product Knowledge

The sales representatives were frequently described as knowledgeable about products and services, providing valuable advice on phone options and plans.

Positive Experience

Overall, customers expressed high satisfaction with their experiences at the store, often mentioning a friendly atmosphere and efficient service.
  • JA
    Jeannie Appleton
    Nov 8, 2025
    5.0
    Had problems with my pixel the salesman at Verizon was very helpful in updating my phone to new software and deleted some apps that I don't need
  • SW
    Shop Winstar
    Nov 7, 2025
    5.0
    I came into the Verizon store with a phone that isn't receiving messages with pictures in them, the representative here has fixed my issue and made me happy
  • SW
    Sarah Walton
    Oct 16, 2025
    5.0
    The verizon wireless cellular sales representative that helped my family add an apple watch to our verizon account today did a fantastic job. He gave us his cell phone number too so we can always get help in the future.
  • JB
    John Burton
    Oct 13, 2025
    5.0
    I bought a new phone from apple, but they didn’t tell me I would need to activate it myself. I brought it to this Verizon store and the Verizon wireless sales representative helped me get it going within a few minutes.
  • WC
    Whit Criswell
    Oct 13, 2025
    5.0
    We have been verizon customers for over 20 years. We have always had great experiences at this location. Today the sales representative helped me clean up my phone and save some money on my bill too.

Frequently Asked Questions About Verizon

What services can I get at the Verizon store at 2101 Harrodsburg Rd?

You can upgrade your smartphone, shop wireless accessories, get help with Verizon plans, pay your bill in-store, and explore exclusive Verizon promotions and services.

Which smartphone brands are available at this Verizon location?

They offer devices from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless.