Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Lexington store today.
Location
Cricket Wireless Authorized Retailer
2931 Richmond Rd Ste A, Lexington, KY
40509, United States
Hours
Reviews
3.9
53 reviews
5 stars
35
4 stars
3
3 stars
2
2 stars
2
1 star
11
- EEEmilyNov 14, 20251.0Cricket is the ABSOLUTE WORST!! I was told TWICE that i would be refunded EVERYTHING if i returned my product within 7 days EXCEPT for the $25 activation fee which i was fine with. I returned the phone three days later where they told me I ONLY get refunded for the phone and not the first month service charge. I told them that I was told TWICE that i would be they told me that I could call customer service. I go right out to my car and customer service where the lady proceeds to say “stop talking and let me speak” while I’m trying to explain what happened. ABSOLUTELY DISGUSTING BEHAVIOR! She then proceeds to say “well lady we don’t have any control call a manager”. Richmond Rd. is so small that they don’t have a manager there at this moment. I proceeded to call Nicholasville Road and the man who was the manager proceeded to tell me “it sounds like you talk to somebody who didn’t know what they were talking about. Read the back of your receipt”. NO ONE IS CONCERNED ABOUT DOING RIGHT BY A CUSTOMER. IF I COULD GIVE 0 STARS I WOULD!! Cricket if you want to comment under this review “let us know how we can make this right” just go ahead and give me a refund otherwise take that BS somewhere else!
- BMBrenda McconnellAug 26, 20201.0The guy had no idea what he was talking about and apparently they dont have a corporate number. Trying to charge me to fix the fact that they gave me a phone number that was already in use. No thank you.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What services does Cricket Wireless Authorized Retailer in Lexington offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless store located in Lexington?
It is located at 2931 Richmond Rd Ste A, Lexington, KY 40509.
What are the store hours for Cricket Wireless Authorized Retailer in Lexington?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless Lexington require an annual contract for its cell phone plans?
No, Cricket Wireless offers plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Lexington?
You can call them at +1 859-269-0505 for inquiries or assistance.
Where can I find more information about this Cricket Wireless location online?
Visit their official page: https://www.cricketwireless.com/stores/ky/lexington/2931-richmond-rd-ste-a
Are there any gyms near Cricket Wireless Authorized Retailer in Lexington?
Yes, Studio 23 Fitness, a gym and sports venue, is nearby where customers can work out before or after visiting the store.
What dining options are available near Cricket Wireless at Richmond Rd?
Papa Johns Pizza, Taco Bell, and Rally's at 2975 Richmond Road offer convenient nearby food options for customers visiting the area.
Are there any beauty and spa services close to the Cricket Wireless store?
Yes, Royal Parlor Salon & Spa and Prince Micro USA provide beauty and salon services nearby, ideal for customers interested in grooming or relaxation.
Can I combine a visit to the Cricket Wireless store with other local services?
Absolutely, you can visit nearby places like Studio 23 Fitness for workouts, Papa Johns Pizza or Taco Bell for meals, and Royal Parlor Salon & Spa for beauty services, all conveniently close to the Cricket Wireless store.