Many customers praised the friendly and helpful staff, with specific mentions of knowledgeable associates who provided excellent service.
Product Availability
Several reviews noted issues with stock levels, particularly in specific departments, leading to customer disappointment.
Online Order Issues
Customers expressed frustration with online order processes, including delays, cancellations, and difficulties in communication regarding their orders.
Pricing Concerns
Some customers felt that prices were high compared to competitors and reported discrepancies between shelf prices and checkout prices.
MH
Mark Hagerman
1 day ago
5.0
Excellent geek squad and very helpful employees.
AE
angel escobar
3 days ago
1.0
Tried to purchase an item online, said visit store more detail, only that could be purchase at the store was 450 dollars. Guess no price match posting different prices online, bait and switch
OO
olegreal
5 days ago
5.0
Good place, prices are fine but not best:)
BB
Bb barb
Jan 1, 2026
1.0
Good luck getting anybody here to help you or even acknowledge that you exist. They're too busy talking to each other and running around looking like they don't know where they are. I walked right out. I plan on spending a lot of money on a home stereo system and home theater system but you know what I can buy it off of Amazon. Nobody needs all this drama from Best buy
MK
Mark Koon
Dec 29, 2025
5.0
Visited Beat Buy to have a SiriusXM radio installed. They were ready for me as soon as I showed up for my scheduled installation, they went over with me what they needed to do and gave me options for where I preferred them to install the radio, and they went to work. They had everything wrapped up and completed within an hour, and explained everything to me. Great visit and great experience. I am very pleased with my purchase and my overall experience.
What products and services can I find at Best Buy Lexington on Nicholasville Rd?
Best Buy Lexington offers TVs, computers, appliances, cameras, home electronics, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy Lexington?
Best Buy Lexington is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Lexington offer curbside pickup?
Best Buy Lexington does not currently offer curbside pickup but does provide in-store shopping and same day pickup services.
Is the Best Buy Lexington store wheelchair accessible?
Yes, Best Buy Lexington has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Lexington?
Yes, Best Buy Lexington offers service and repair through Geek Squad support.
What payment methods does Best Buy Lexington accept?
Best Buy Lexington accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services near Best Buy Lexington?
Geek Squad services are available at Best Buy Lexington itself, located at 3220 Nicholasville Rd, providing IT and computer repair services onsite.
Are there any nearby dining options if I visit Best Buy Lexington?
Nearby dining options include Ceci’s Grill House and Main Event Lexington, where you can enjoy fast food or a restaurant experience before or after your visit.
What shopping centers are close to Best Buy Lexington for additional retail options?
South Park Shopping Center and SOUTHPARK SHOPPING CENTER are close by, offering a variety of retail stores to complement your shopping experience.
Are there any beauty or cosmetic stores near Best Buy Lexington?
Yes, Charlotte Tilbury, Ulta Beauty, and Benefit Cosmetics BrowBar are nearby beauty salons and stores you can visit along with Best Buy Lexington.