Business Details
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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,684 reviews
5 stars
1,461
4 stars
614
3 stars
261
2 stars
97
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported inconsistent experiences.
Product Availability
Customers expressed frustration with limited stock and issues with online orders, including incorrect pricing and damaged items.
Pricing Concerns
Several reviews highlighted high prices compared to competitors, with some customers suggesting better deals could be found elsewhere.
Store Experience
While some found the store well-organized and easy to navigate, others noted difficulties in locating items and receiving assistance.
Geek Squad Issues
Multiple customers reported negative experiences with Geek Squad, citing poor service and unresolved technical issues.
- RHRobin Handloser3 days ago5.0I came in to purchase an AC power cord for my motorized bed platform - I must have lost it when I moved. Seph helped me and he was so upbeat and just seems like a guy who loves his job!!! This also speaks to the culture at this store. They are doing a bunch of things right!
- EMErnie Matiz3 days ago5.0Best Buy never disappoints. Clean store, friendly staff, and usually great sales. I love it when there's an offer with no interest payments over time. If you're not shopping at Best Buy, you're missing out. Bought a Denon AVR X3800 H 105W receiver. Great price. Love it.
- GHGeorge Hopkins5 days ago5.0Awsome service
- TCTony CombsNov 3, 20255.0Was there to look for a new TV for a new house.
- GJGayle JohnsonOct 17, 20255.0Iwas greeted warmly when I walked in. An associate was ready to help me in the mobile phone area and she was knowledgable and helpful. I bought what I came for and all is well.
Frequently Asked Questions About Best Buy
What products and services can I find at Best Buy Lexington on Nicholasville Rd?
Best Buy Lexington offers TVs, computers, appliances, cameras, home electronics, and more, along with expert advice and Geek Squad support.
What are the store hours for Best Buy Lexington?
Best Buy Lexington is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Does Best Buy Lexington offer curbside pickup?
Best Buy Lexington does not currently offer curbside pickup but does provide in-store shopping and same day pickup services.
Is the Best Buy Lexington store wheelchair accessible?
Yes, Best Buy Lexington has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Lexington?
Yes, Best Buy Lexington offers service and repair through Geek Squad support.
What payment methods does Best Buy Lexington accept?
Best Buy Lexington accepts debit cards and checks, and does not require cash-only payments.
Where can I find Geek Squad services near Best Buy Lexington?
Geek Squad services are available at Best Buy Lexington itself, located at 3220 Nicholasville Rd, providing IT and computer repair services onsite.
Are there any nearby dining options if I visit Best Buy Lexington?
Nearby dining options include Ceci’s Grill House and Main Event Lexington, where you can enjoy fast food or a restaurant experience before or after your visit.
What shopping centers are close to Best Buy Lexington for additional retail options?
South Park Shopping Center and SOUTHPARK SHOPPING CENTER are close by, offering a variety of retail stores to complement your shopping experience.
Are there any beauty or cosmetic stores near Best Buy Lexington?
Yes, Charlotte Tilbury, Ulta Beauty, and Benefit Cosmetics BrowBar are nearby beauty salons and stores you can visit along with Best Buy Lexington.