Best Buy

4.1
2710 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3220 Nicholasville Rd, Lexington, KY
40503, United States

Hours

Reviews

4.1
2,710 reviews
5 stars
1,476
4 stars
618
3 stars
263
2 stars
98
1 star
255

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of knowledgeable associates who provided excellent service.

Product Availability

Several reviews noted issues with stock levels, particularly in specific departments, leading to customer disappointment.

Online Order Issues

Customers expressed frustration with online order processes, including delays, cancellations, and difficulties in communication regarding their orders.

Pricing Concerns

Some customers felt that prices were high compared to competitors and reported discrepancies between shelf prices and checkout prices.
  • MH
    Mark Hagerman
    1 day ago
    5.0
    Excellent geek squad and very helpful employees.
  • AE
    angel escobar
    3 days ago
    1.0
    Tried to purchase an item online, said visit store more detail, only that could be purchase at the store was 450 dollars. Guess no price match posting different prices online, bait and switch
  • OO
    olegreal
    5 days ago
    5.0
    Good place, prices are fine but not best:)
  • BB
    Bb barb
    Jan 1, 2026
    1.0
    Good luck getting anybody here to help you or even acknowledge that you exist. They're too busy talking to each other and running around looking like they don't know where they are. I walked right out. I plan on spending a lot of money on a home stereo system and home theater system but you know what I can buy it off of Amazon. Nobody needs all this drama from Best buy
  • MK
    Mark Koon
    Dec 29, 2025
    5.0
    Visited Beat Buy to have a SiriusXM radio installed. They were ready for me as soon as I showed up for my scheduled installation, they went over with me what they needed to do and gave me options for where I preferred them to install the radio, and they went to work. They had everything wrapped up and completed within an hour, and explained everything to me. Great visit and great experience. I am very pleased with my purchase and my overall experience.

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy Lexington on Nicholasville Rd?

Best Buy Lexington offers TVs, computers, appliances, cameras, home electronics, and more, along with expert advice and Geek Squad support.

What are the store hours for Best Buy Lexington?

Best Buy Lexington is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.