Best Buy

4.2
2744 reviews
Best Buy Logo
Get DirectionsCallWebsite

Business Details

1979 Pavilion WY, Lexington, KY
40509, United States
(859) 264-1073
https://stores.bestbuy.com/ky/lexington/1979-pavilion-wy-1477.html/?ref=NS&loc=ns100
GoogleFacebookInstagramTwitter

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1979 Pavilion WY, Lexington, KY
40509, United States

Hours

Reviews

4.2
2,744 reviews
5 stars
1,548
4 stars
648
3 stars
273
2 stars
97
1 star
178

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported long wait times and poor service experiences.

Product Availability

Customers appreciated the wide selection of electronics but expressed frustration over stock issues and pricing discrepancies.

Geek Squad Experience

The Geek Squad received both positive and negative feedback, with some praising their helpfulness while others reported significant issues with service and repairs.

Store Environment

The store was generally described as clean and well-organized, but some customers noted a lack of staff availability during busy times.
  • DG
    Daniel Gaspar
    Dec 31, 2025
    5.0
    The managers at Best Buy are so kind and accommodating. One of the managers went out of his way to help me. All of the staff there are super helpful always going up to people and asking if they need help. You don't get service like that anymore. Any store you go nowadays has no staff and only empty self checkouts.
  • MM
    Mike Mattix
    Dec 29, 2025
    4.0
    Got a new phone for my daughter and their representative for Verizon did a good job answering my questions.
  • SB
    stephen brezeale
    Dec 21, 2025
    5.0
    Great place to get your electronics from. And have multiple options for credit and paying over time! Great way to get Christmas presents when I'm as bind!
  • WH
    William Harris
    Dec 21, 2025
    1.0
    I genuinely do not like to write a bad review however on black friday i came in to buy a watch. I waited in line for 25 minutes after asking 3 people for help. I finnaly get someone to talk to be about a samsung smat watch. I was clearly looking for the lte version and asked to him. To get it he brings me the bluetooth version i waited in line checked out ove in hour. Just to get back in the back of the line to return it and wait another hour to return. I waisted half of my day watching everyone els be happy! On top of everything I even ordered this item online and you guys canceled it for no reason! The only reason I came to your store!
  • GJ
    G J
    Dec 15, 2025
    4.0
    They have a good selection of phone accessories and many other electronic things. My complaint is getting someone to help you when you have a question. What’s eleven worse is needing help from the geek squad.
Read more reviews on Google

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Lexington, KY?

You can shop TVs, computers, appliances, and more at Best Buy in Lexington, KY, with expert advice and Geek Squad support.

What are the store hours for Best Buy at 1979 Pavilion WY?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.