Place an order 315 system said it would be ready in an hour. I call four hours later order is still not ready even though it’s only two TVs. I get a bogus reason from customer service saying they had to verify things when the payments already went through the only thing you need to verify is that the TVs are there which takes an entire two seconds call corporate to complain. All I get is an AI and then it hung up on me will be canceling my order and absolutely never again purchasing anything from Best Buy again now remembered why I stopped going there in the first place.
CA
Chris Aldridge
Mar 6, 2026
1.0
They have computers, the staff know nothing about computers unless they look on there phones....I can do that. My whole purpose going to best buy was to get knowledgeable help. Between 3 people and lots of looks from other workers that were lost as to help me with a laptop to meet the requirements of a computer program that my walmart special would not run. It is really sad because I wanted to speed money there.
LL
Lawrence Lee
Mar 4, 2026
5.0
Best buy employee " Jordan", outstanding. He was very helpful . He assisted me in finding a soundbar for my mother's new television (Birthday gift!). He activated a demonstration of the soundbar's performance, allowing me to make my decision with confidence. Thank you Jordan and thank you Best Buy.
What products can I find at Best Buy in Lexington, KY?
You can shop TVs, computers, appliances, and more at Best Buy in Lexington, KY, with expert advice and Geek Squad support.
What are the store hours for Best Buy at 1979 Pavilion WY?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Lexington offer curbside pickup?
Yes, Best Buy offers curbside pickup services for customer convenience.
Is the Best Buy store wheelchair accessible?
Yes, Best Buy has a wheelchair accessible entrance to accommodate all customers.
Can I get electronics repaired at Best Buy in Lexington?
Yes, Best Buy provides service repair with expert technicians available in-store.
What payment methods are accepted at Best Buy?
Best Buy accepts debit cards and paychecks, and does not require cash-only payments.
Where is Best Buy located in Lexington, KY?
Best Buy is located at 1979 Pavilion WY, Lexington, KY 40509, US.
What nearby stores can I visit around Best Buy Lexington?
Nearby stores include Marshalls for clothing, Kay Jewelers for jewelry, and RadioShack for electronics.
Are there any places to eat near Best Buy in Lexington?
Yes, Loco Ice offers ice cream and desserts, and Subway provides fast food sandwiches nearby.
What entertainment or service options are near Best Buy Lexington?
Nearby you can find game stores like GameStop, beauty salons like Great Clips, and tattoo shops such as To The Grave Tattoo Co.
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