Business Details
1840 S Highway 53, La Grange, KY
40031, United States
Certified by Verizon • Feb 22, 2026
(502) 225-6400
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in La Grange, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
254 reviews
5 stars
211
4 stars
15
3 stars
6
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jordan and other staff members received high praise for their exceptional customer service, knowledge, and willingness to help.
Store Experience
While many customers had positive experiences, some reported issues with the store's location and availability of products.
Sales Process
Several reviews highlighted concerns about pricing transparency and the sales tactics used by staff, with some customers feeling misled.
Staff Knowledge
Most customers noted that the staff were knowledgeable about products and services, providing helpful advice during their visits.
- JPJames PfeifferJan 20, 20265.0Located next to papa John's pizza
- LLLisaDec 28, 20255.0I wish I could give more stars! The manager Jordan Tucker is amazing!! I was on vacation and my cellular just stopped working. Jordan went above and beyond to get my phone fixed. He spent 2 hours (2 different techs) trying to get tech support to resolve the issue. The first tech said it couldn’t be done but his persistence paid off. He was definitely more knowledgeable than tech support. I could not say enough good things about Jordan Tucker and the LaGrange Verizon.
- JJJambes JayDec 17, 20253.0I went to the store after having issues purchasing a phone online. Overall, the experience was okay. The store isn’t in an ideal location, especially with a “For Rent” sign next to the building. Pay close attention to what the sales representative tells you about your final bill, because it would have been cheaper to buy online than in-store. I was told my streaming subscription would be a free perk with the service plan, but when I reviewed my bill, it showed only a $10 discount. Also, buy your accessories online—there’s a significant markup on cases and chargers, despite whatever “deals” they advertise. I’m not surprised tho,. They work on commission —ABC: always be closing. Overall, the experience was okay just more $ than I was expecting to pay
- BJBurke JonesNov 5, 20255.0Stopped by the store for a iPhone upgrade. I ordered a phone and was notified when it was shipped into the store. Jordan explained the timeline and steps to transfer the Cloud over. He was right on schedule. Had no problems he was very knowledgeable on the product. Explained the warranties, packages, and upgrades deals. Spent about an hour. Was the second phone purchase from this store location. Both times smooth and effortless transfers. Would recommend. Any store takes time. But this one makes the effort to let you understand the sequence of the old to the new format phones. 👌😎👍
- JCj “Cig”Nov 3, 20255.0They know what they are doing their and know what they are selling if it wasn't for them, I wouldn't have got Verizon. Every time I contact support through Verizon it's a painful process and it makes me not want Verizon.
Frequently Asked Questions About Verizon
What types of wireless devices can I find at the Verizon store in La Grange, KY?
At the Verizon store in La Grange, KY, you can find a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Verizon in La Grange throughout the week?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in La Grange offer in-store pickup for orders?
Yes, in-store pickup is available for customers placing orders.
Which payment methods does Verizon in La Grange accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories are available at this Verizon retailer?
Brands offered include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, and Mophie among others.
Is the Verizon store in La Grange accessible to Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
Can I recycle my old electronics at the Verizon store in La Grange?
Yes, the store provides electronic recycling services.
What are some nearby restaurants where I can eat before or after visiting the Verizon store?
Nearby dining options include Jumbo Buffet (Chinese buffet), Beef O'Brady's (American), Gustavo's Mexican Grill (Tex-Mex), Papa Murphy's Take 'N' Bake Pizza, Jersey Mike's Subs, and Kebabz Heaven (Mediterranean).
Are there any healthcare facilities close to the Verizon store where I can get medical services?
Yes, nearby medical facilities include Norton Immediate Care Center, Family Allergy & Asthma, Norton Orthopedic Institute, and several doctors like Douglas R. Lotz, MD, and Stacy L Koch, APRN.
What local services are near the Verizon store that might be convenient for customers?
Nearby services include Western Union for money transfers, Sun Tan City for beauty and spa treatments, H&R Block for financial services, and Redbox for movie rentals.
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