Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in La Grange, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
246 reviews
5 stars
204
4 stars
14
3 stars
5
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jordan, Elijah, and Gavin.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, with customers appreciating the fast resolution of their issues.
Product Knowledge
Customers frequently noted the staff's expertise and ability to explain products and services clearly, enhancing their overall experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service and unhelpful staff, particularly regarding phone repairs and order issues.
Store Environment
Some customers expressed dissatisfaction with the store's organization and product availability, mentioning a lack of phones on display and long wait times.
- BJBurke JonesNov 5, 20255.0Stopped by the store for a iPhone upgrade. I ordered a phone and was notified when it was shipped into the store. Jordan explained the timeline and steps to transfer the Cloud over. He was right on schedule. Had no problems he was very knowledgeable on the product. Explained the warranties, packages, and upgrades deals. Spent about an hour. Was the second phone purchase from this store location. Both times smooth and effortless transfers. Would recommend. Any store takes time. But this one makes the effort to let you understand the sequence of the old to the new format phones. 👌😎👍
- JCj “Cig”Nov 3, 20255.0They know what they are doing their and know what they are selling if it wasn't for them, I wouldn't have got Verizon. Every time I contact support through Verizon it's a painful process and it makes me not want Verizon.
- XPxXxShadow._.dogyxXx ;pNov 1, 20255.0Jordan was simply the best. He sold me immediately on his customer service! We were currently with AT&T, had shopped around to switch. As soon as Jordan started helping us, I said, Verizon for the win! He helped us find the perfect plan and the savings were unbelievable. I highly recommend switching to Verizon, definitely Jordan for the win. He’s a top notch customer service guy!
- WWwowlookatthathorseOct 27, 20255.0Thank you La Grange Verizon store for a great experience. Jordan did an excellent job helping us - highly recommend this location and Jordan’s expertise!
- JHJenna HardinOct 19, 20255.0Huge shoutout to Jordan! He was a major help in helping my family upgrade ALL of our phones. He was kind, knowledgeable, and efficient. Will be returning in the future!
Frequently Asked Questions About Verizon
What types of wireless devices can I find at the Verizon store in La Grange, KY?
At the Verizon store in La Grange, KY, you can find a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the store hours for Verizon in La Grange throughout the week?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store in La Grange offer in-store pickup for orders?
Yes, in-store pickup is available for customers placing orders.
Which payment methods does Verizon in La Grange accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What brands of devices and accessories are available at this Verizon retailer?
Brands offered include Verizon Wireless, Samsung, Apple, Motorola, Google, and accessories brands like Casemate, Otterbox, and Mophie among others.
Is the Verizon store in La Grange accessible to Spanish-speaking customers?
Yes, the store offers services in both English and Spanish.
Can I recycle my old electronics at the Verizon store in La Grange?
Yes, the store provides electronic recycling services.
What are some nearby restaurants where I can eat before or after visiting the Verizon store?
Nearby dining options include Jumbo Buffet (Chinese buffet), Beef O'Brady's (American), Gustavo's Mexican Grill (Tex-Mex), Papa Murphy's Take 'N' Bake Pizza, Jersey Mike's Subs, and Kebabz Heaven (Mediterranean).
Are there any healthcare facilities close to the Verizon store where I can get medical services?
Yes, nearby medical facilities include Norton Immediate Care Center, Family Allergy & Asthma, Norton Orthopedic Institute, and several doctors like Douglas R. Lotz, MD, and Stacy L Koch, APRN.
What local services are near the Verizon store that might be convenient for customers?
Nearby services include Western Union for money transfers, Sun Tan City for beauty and spa treatments, H&R Block for financial services, and Redbox for movie rentals.