Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Hebron, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3065 North Bend Road.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
624 reviews
5 stars
607
4 stars2
3 stars1
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Cory, Brianna, Andrew, and Destiny for going above and beyond to assist customers.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience.
Store Environment
The store was described as friendly and clean, creating a welcoming atmosphere for customers.
Mixed Experiences
While many reviews were positive, some customers reported issues with billing and promotions, indicating a need for improved communication and follow-up.
- CDC Deat3 days ago5.0Came in to have my phone looked at and ended up leaving with a pixel 10 pro xl. Outstanding customer service. Jon was professional and went above and beyond the call of customer service
- SMShell MillsJan 3, 20265.0We had great customer service from Jon He was very professional and was very knowledgeable. Thank you Jon for a great experience
- CCChad CollinJan 1, 20265.0Mega Karen in store today screaming at the lovely rep for no reason. They picked the wrong color phone and now they aren't happy with their order so they decided that screaming and cursing at the rep was a better choice. The rep Brianna handled them well. I would have not been as calm or nice. Great job Brianna for handling the situation and also thank you for helping my wife and I set up our new phones last night and helping get into accounts today. Greatly appreciate it and would definitely recommend this location. 👌
- MMmohamed mbayeDec 23, 20255.0She have been very patient and very nice with me very helpful spent a lot of time with no attitude her name is Brianna I really appreciate her help.
- KDKelly DoyleDec 18, 20255.0Cory delivered truly outstanding customer service from start to finish. He was knowledgeable, attentive, and genuinely cared about making sure everything was handled perfectly. He took the time to listen, explained things clearly, and followed through on every detail without hesitation. His professionalism was matched by a friendly, approachable attitude that made the entire experience smooth and stress-free. It’s rare to find someone who goes above and beyond so consistently—Cory is a real asset, and I would gladly work with him again or recommend him to anyone.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in Hebron offer?
Verizon Wireless Zone in Hebron offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, business accounts, new lines, upgrades, device financing, wet phone recovery, and more.
What are the store hours for Verizon Wireless Zone in Hebron?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Verizon Wireless Zone located in Hebron?
It is located at 3065 North Bend Road, Hebron, KY 41048, USA.
Can I pick up my order in-store at Verizon Wireless Zone in Hebron?
Yes, the store offers in-store pickup for your orders.
What brands of devices and accessories can I find at Verizon Wireless Zone in Hebron?
You can find brands such as Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, and many more.
How can I schedule an appointment or check for the best deals at Verizon Wireless Zone in Hebron?
You can schedule an appointment at https://wirelesszone.com/appointments/ and check today's best deals at http://wirelesszone.com/offers/.
Is Verizon Wireless Zone in Hebron independently owned and operated?
Yes, it is an independently owned and operated Verizon Authorized Retailer.
What are some nearby places customers might visit when coming to Verizon Wireless Zone in Hebron?
Nearby places include Quality Floor Design, Firehouse Subs, LaRosa's Pizzeria, Great Clips, and Fred Meyer, which customers can visit for shopping, dining, or services before or after their visit to Verizon.
Are there other mobile phone stores near Verizon Wireless Zone in Hebron?
Yes, nearby mobile phone stores include Sprint Store By PCS Mobile Solutions and another Verizon location.
What food options are available near Verizon Wireless Zone in Hebron?
Nearby food options include Firehouse Subs, LaRosa's Pizzeria, Taco Bell, McDonald's, Yum Yum Japanese Express, and Pitchers' Pub for a variety of dining choices.