Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Glasgow for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location
Hours
Reviews
3.3
246 reviews
5 stars
101
4 stars
31
3 stars
25
2 stars
20
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees provided excellent service and were described as friendly and helpful, many customers reported rude behavior and a lack of assistance, leading to frustration.
Wait Times
Numerous reviews highlighted excessively long wait times, with customers often waiting hours for service, which contributed to a negative experience.
Transition Issues
Customers expressed dissatisfaction with the transition from Bluegrass Cellular to Verizon, citing confusion, billing problems, and a decline in service quality.
Staff Knowledge
Although some staff members were praised for their knowledge and helpfulness, others were criticized for being overwhelmed and lacking effective communication skills.
- LQLeslie QuallsDec 4, 20255.0Sheldon and Rick were amazing! They both had excellent customer service and Sheldon went above and beyond to fix my issue with my new phone!
- ABApril BranhamDec 2, 20255.0I got 3 new phones in my name and had them for about 2 weeks and they got shut off, went to Verizon and they called the office or somewhere and they said they shut them off because of identity and they kept telling them that the person that is over the acct was there what did I have to do to prove my identity and they kept saying " im sorry I cant tell you that," im like its my acct why cant you tell me ,so long story short, im stuck with over $3000 worth of new phones that are locked now, that i cant use and I have to pay for ... being Mad As Heck is an understatement.
- JHJohn HolmanNov 9, 20255.0It was good
- ADAli DozierOct 22, 20255.0Gibson helped us today and has always been so kind and helpful. We've been with Verizon for several years and he has always been one of the most diligent techs up there. Highly recommend asking for his help if you ever find yourself needing it
- TFThings That Are FastOct 21, 20251.0This network runs just as terrible as Cricket.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Glasgow, KY?
The Verizon store in Glasgow is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Which 5G smartphones are available at the Verizon store in Glasgow?
The store offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What types of products and services does Verizon in Glasgow provide?
Verizon in Glasgow offers mobile plans, wireless internet plans, voice plans, business cell phones, mobile hotspots, tablets, and laptops.
How can I schedule an in-store appointment at the Verizon Glasgow location?
You can schedule an in-store appointment online through the Verizon website or by using the My Verizon app.
Does Verizon Glasgow offer delivery and pickup options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
What is the address and contact information for the Verizon store in Glasgow?
The Verizon store is located at 241 S L Rogers Wells Blvd, Glasgow, KY 42141. You can call them at +1 800-880-1077 or +1 866-644-4532 (mobile).
Are there any coffee shops near the Verizon store in Glasgow?
Yes, nearby coffee shops include Coffee Shop-Glasgow and two Dunkin' locations. You can grab a coffee before or after visiting Verizon.
What fast food options are available near Verizon in Glasgow?
Nearby fast food restaurants include KFC, Burger King, Hardee's, and Rally's at 210 S. L. Rogers Well Blvd, making it convenient to grab a quick meal around your Verizon visit.
Are there any mobile phone competitors or related stores near Verizon in Glasgow?
Yes, Bluegrass Cellular, another mobile phone store and telecommunications company, is nearby, offering alternative options for mobile services.
Can I find financial services like ATMs or money transfer near the Verizon store in Glasgow?
Yes, nearby financial service locations include LibertyX Bitcoin ATM, The Exchange Network ATMs, Western Union money transfer services, and Check Into Cash.