Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Georgetown, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
215 reviews
5 stars
175
4 stars
11
3 stars
9
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, particularly highlighting employees like Carl, Randy, and Payton.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, including long wait times and unhelpful staff.
Store Management
Several reviews mentioned dissatisfaction with the management and the store being a third-party location, leading to confusion and unresolved issues.
Product Knowledge
Customers appreciated the staff's knowledge about products and plans, which helped them make informed decisions.
- NLNick LolliDec 26, 20255.0Bri & Carl are awesome!!! Made the process simple, easy, and actually kind of fun!
- SFSharon FeltonDec 20, 20255.0Carl was the most helpful Verizon employee I have ever worked with! We’ve been clients for 13 years! He was kind, knowledgeable, helpful, patient, funny! We bought multiple devices and he was extremely professional and helpful! If you need to do anything with Verizon, visit Carl at the Georgetown store!!
- RFRuth FreemanOct 4, 20255.0Carl was brilliant
- JWJennifer WrightAug 13, 20251.0Carl LIED. Gave us a quote for phones that Verizon could not honor. The whole reason we switched from AT&T to Verizon was because of the information Carl gave us. Now we have worse service and are paying about the same we did at AT&T. The location is also not an official Verizon store - it’s run by a 3rd party contractor so they can’t really help you with anything once you’ve signed off.
- PVPriscilla VicchiolloAug 1, 20255.0I went to get switch my phone to a newer one and it went perfectly. Carl helped me and he was funny and helpful!
Frequently Asked Questions About Verizon
What is Victra and what products do they offer?
Victra is your local Verizon Authorized Retailer offering wireless devices like phones, tablets, smartwatches, home internet, accessories, and more.
Where is the Victra Verizon store located in Georgetown, KY?
The Victra Verizon store is located at 107 Market Place Cir, Ste 200, Georgetown, KY 40324.
What are the store hours for the Verizon Authorized Retailer in Georgetown?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What brands can I find at Victra Verizon in Georgetown?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate, Otterbox, and more.
What payment options does the Victra Verizon store accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Georgetown Verizon store offer in-store pickup?
Yes, the store offers in-store pickup for orders.
Is there free Wi-Fi available at the Victra Verizon store?
Yes, free Wi-Fi is available at the store for customers.
What are some nearby places to Victra Verizon in Georgetown where I can grab food?
Nearby food options include MOD Pizza, Roosters chicken restaurant, McAlister's Deli, Papa Murphy's pizza, and OEC Japanese Express sushi restaurant.
Where can I get a coffee near the Victra Verizon store?
Starbucks is conveniently located nearby for coffee and drinks before or after your visit.
Are there any other mobile phone stores near Victra Verizon in Georgetown?
Yes, nearby mobile phone stores include T-Mobile and the AT&T Store, providing alternative wireless options.