Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Georgetown, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Carl, Randy, and Payton.
Mixed Experiences
While some customers had excellent experiences, others reported issues with service quality, long wait times, and dissatisfaction with specific employees.
Store Management
Several reviews mentioned that the store is a third-party location, leading to confusion and frustration regarding service and support.
Product Knowledge
Customers appreciated the staff's ability to explain products and services clearly, helping them make informed decisions.
DC
Drew Carrera
5 days ago
5.0
Quick, easy, efficient service. Great communication. Fast speeds. Josh Bray is 🔥. An asset to VZW.
LK
L. K.
Feb 9, 2026
5.0
Carl is the best. Super kind, efficient and knowledgeable, and he genuinely cares to give customers a good experience and good deals. I have known him for a couple years now and each time he’s helped me out, I’ve left the store very happy. Thank you Carl!
KP
Kevin Powell
Jan 17, 2026
5.0
Carl is an awesome dude and answered all my questions pertaining to my upgrade,..and I had plenty of questions. He made the process quick and easy. Besides for what I came in for,. I genuinely enjoyed talking with Carl and plan to stay in touch. I made a new friend today.
NL
Nick Lolli
Dec 26, 2025
5.0
Bri & Carl are awesome!!! Made the process simple, easy, and actually kind of fun!
SF
Sharon Felton
Dec 20, 2025
5.0
Carl was the most helpful Verizon employee I have ever worked with! We’ve been clients for 13 years! He was kind, knowledgeable, helpful, patient, funny! We bought multiple devices and he was extremely professional and helpful! If you need to do anything with Verizon, visit Carl at the Georgetown store!!