Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Georgetown, KY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
216 reviews
5 stars
173
4 stars
11
3 stars
9
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being unprofessional and unhelpful.
Employee Performance
Carl received both positive and negative feedback; while many customers found him helpful and knowledgeable, others reported negative experiences with him.
Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during visits.
Store Management
Several reviews indicated issues with management availability and responsiveness, contributing to customer dissatisfaction.
Product Knowledge
Many customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
- RFRuth FreemanOct 4, 20255.0Carl was brilliant
- JWJennifer WrightAug 13, 20251.0Carl LIED. Gave us a quote for phones that Verizon could not honor. The whole reason we switched from AT&T to Verizon was because of the information Carl gave us. Now we have worse service and are paying about the same we did at AT&T. The location is also not an official Verizon store - it’s run by a 3rd party contractor so they can’t really help you with anything once you’ve signed off.
- PVPriscilla VicchiolloAug 1, 20255.0I went to get switch my phone to a newer one and it went perfectly. Carl helped me and he was funny and helpful!
- BBbriJun 22, 20255.0Carl helped me when i visited i thought my phone was broken but turns out i was using the apple charger for my samsung android phone THANK YOU CARL.
- EKEric KnappJun 20, 20255.0Carl was extremely helpful in helping me to problem-solve my iPhone’s storage space. He suggested that unwanted files and duplicate pictures be deleted. The end-result is: more Storage is accessible, and therefore I am able to receive Gmail messages. I am very thankful and grateful for his assistance and expertise in this matter.
Frequently Asked Questions About Verizon
What is Victra and what products do they offer?
Victra is your local Verizon Authorized Retailer offering wireless devices like phones, tablets, smartwatches, home internet, accessories, and more.
Where is the Victra Verizon store located in Georgetown, KY?
The Victra Verizon store is located at 107 Market Place Cir, Ste 200, Georgetown, KY 40324.
What are the store hours for the Verizon Authorized Retailer in Georgetown?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What brands can I find at Victra Verizon in Georgetown?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and many accessory brands like Casemate, Otterbox, and more.
What payment options does the Victra Verizon store accept?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Georgetown Verizon store offer in-store pickup?
Yes, the store offers in-store pickup for orders.
Is there free Wi-Fi available at the Victra Verizon store?
Yes, free Wi-Fi is available at the store for customers.
What are some nearby places to Victra Verizon in Georgetown where I can grab food?
Nearby food options include MOD Pizza, Roosters chicken restaurant, McAlister's Deli, Papa Murphy's pizza, and OEC Japanese Express sushi restaurant.
Where can I get a coffee near the Victra Verizon store?
Starbucks is conveniently located nearby for coffee and drinks before or after your visit.
Are there any other mobile phone stores near Victra Verizon in Georgetown?
Yes, nearby mobile phone stores include T-Mobile and the AT&T Store, providing alternative wireless options.