Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
4,355 reviews
5 stars
2,431
4 stars
1,001
3 stars
437
2 stars
177
1 star
309
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Product Availability
Several reviews noted issues with stock levels, including items being out of stock or incorrect inventory counts.
Appointment Issues
Customers expressed frustration over the need for appointments for certain services, with some reporting miscommunication regarding availability.
Online Order Experience
Mixed feedback on online ordering and pickup, with some customers finding it quick and easy, while others faced issues with order accuracy and communication.
Technical Support
Negative experiences were reported regarding Geek Squad services, particularly in terms of communication and support during repairs.
- DCDavid Combs2 days ago5.0I was looking at so warrantee repairs on some headphones. They were very helpful.
- RLRoy LittleNov 16, 20254.0Customer service was so-so
- PPPumaNov 12, 20255.0This best buy is really nice, staff is helpful and fast.
- CSCarrie SuttonOct 30, 20255.0They made it easy for my husband to purchase a new Apple laptop.
- SBSharon BuechelOct 26, 20255.0I went to the Florence, KY store. I wanted to get a new samsung galaxy tab s10. I spoke with Spirit. She was extremely helpful. I ordered the Samsung galaxy tab s10fe. When it came it, I took it to the store. Spirit was there and helped me transfer things from my old tablet. She also showed me a lot of things I didn't realize. She also helped connect my Samsung phone and my new tablet. She works for Samsung, so she knows everything about the brand. She was a delight to work with. I am in my 70's. She never made me feel stupid. Please pass on my experience to her manager.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Florence, KY?
You can shop TVs, computers, appliances, cameras, and home electronics at Best Buy Florence.
What are the operating hours of Best Buy in Florence, KY?
Best Buy Florence is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Florence offer curbside pickup?
Best Buy Florence offers curbside pickup for your convenience.
Is the Best Buy Florence location wheelchair accessible?
Yes, Best Buy Florence has a wheelchair accessible entrance.
Can I get electronics repair services at Best Buy Florence?
Yes, the store provides service and repair support including Geek Squad assistance.
What payment methods are accepted at Best Buy Florence?
Best Buy Florence accepts debit cards and checks, and does not require cash only payment.
Are appointments required to shop or get services at Best Buy Florence?
No, appointments are not required to shop or receive services at Best Buy Florence.
What hotel options are near Best Buy Florence for visitors?
Nearby hotels include Extended Stay America, Hilton Garden Inn Florence Cincinnati Airport South, Hyatt Place Cincinnati Airport/Florence, Hampton Inn Cincinnati/Airport South, Hampton by Hilton, and Hilton Cincinnati Airport.
Are there dining options near Best Buy Florence?
Yes, nearby dining includes Freddy's Frozen Custard & Steakburgers, Potbelly Sandwich Shop, Rafferty's Restaurant & Bar, Cracker Barrel Old Country Store, Bistro 737 Lounge, Noodles and Company, Dragon City Chinese Restaurant, and Applebee's Grill + Bar.
Where can I find computer and electronics service nearby Best Buy Florence?
Geek Squad, located nearby, provides mobile phone stores, telecommunication services, and IT and computer repair services to assist you.