Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Elizabethtown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.2
271 reviews
5 stars
112
4 stars
24
3 stars
26
2 stars
21
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unhelpful staff, with many citing long wait times and poor service.
Staff Knowledge
Some customers praised individual employees for their helpfulness and knowledge, particularly in resolving issues and providing assistance.
Wait Times
Numerous reviews highlighted excessively long wait times, with customers expressing frustration over delays in being attended to.
Store Environment
While some customers appreciated the store's cleanliness and setup, others noted a lack of organization and insufficient staffing.
Overall Satisfaction
Overall, customer satisfaction appears mixed, with many expressing dissatisfaction with service quality and experiences.
- DGDensis Guzmán2 days ago5.0Estuvo espectacular 👌
- JBJon BarnettOct 30, 20251.0Very rude staff! Tell them why I am there. We wait 15 min and then someone comes up to us and I let them know why I’m there. They said we should just call in cuz the don’t have any of the phones there. I have previously changed plans on phones and had them order phones before. So, I asked, “You don’t want to do it then?” And the little guy got all agitated and raised his voice saying they don’t have the phones there to do it… Well screw them! I and going to go home and buy the phones from Apple direct and just move the phones to a different carrier now!
- TGtodd gilesOct 12, 20255.0Great help. I’ve been with Verizon for a long time and always seem to get good service and help when I need it. My wife’s phone stopped working and we came here for help. After several attempts to reboot her phone we finally realized it was broken. The manager Chris explained that they could offer a replacement due to my long continuous customer account. Tim our service sales person helped get things going and was super helpful. Chris helped us get data retrieved and service connected to our new phone. I’m appreciative of the help they showed to us. I know people can have various problems but calm and honest people are a real pleasure to deal with when resolving tech problems. I recommend visiting this store.
- PBPaula BascelliOct 11, 20251.0Rude employees..the wait was very long
- BWBanean WoosleyOct 6, 20251.0Imagine wait times at the DMV, but worse. That's Verizon.
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Elizabethtown offer?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products from Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Elizabethtown?
You can get mobile plans, wireless internet plans, voice plans, and assistance with 5G home internet and business solutions.
What are the store hours for Verizon in Elizabethtown?
Verizon is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup and delivery options?
Yes, in-store pickup is available. Additionally, they offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon store in Elizabethtown?
You can schedule an in-store appointment online through their website or via the My Verizon app.
Is the Verizon store in Elizabethtown wheelchair accessible?
Yes, the store has wheelchair-accessible entrances and parking to accommodate all customers.
What nearby places can I visit before or after shopping at Verizon Elizabethtown?
Nearby you can visit A Sweet Retreat, a bakery and smoothie bar; Namaste Indian Cuisine & Bar for dining; or the Beltone Hearing Care Center for medical services.
Are there other mobile phone stores near the Verizon store in Elizabethtown?
Yes, Bluegrass Cellular - Elizabethtown and Cellular King Elizabethtown are nearby mobile phone stores.
Where can I fuel up or grab convenience items near the Verizon store?
Circle K and Murphy USA, both gas stations and convenience stores, are located nearby for your fueling and quick shopping needs.
How can the nearby entertainment and shopping spots complement my visit to Verizon?
You can visit GameStop and Shoppes Etown - GameStop for video games and entertainment, or check out Plato's Closet for thrift shopping before or after your Verizon visit.