Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Elizabethtown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryNot available
- DebitAvailable
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.2
272 reviews
5 stars
111
4 stars
24
3 stars
26
2 stars
21
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several experiences highlighting long wait times and lack of assistance.
Staff Knowledge
Some reviews praised specific employees for their helpfulness and knowledge, while others criticized the overall lack of training among staff.
Wait Times
Numerous customers expressed frustration over excessively long wait times, often comparing the experience to waiting at the DMV.
Mixed Experiences
While some customers had positive interactions and received good service, many others reported negative experiences, indicating inconsistency in service quality.
- RCRairin Cruz3 days ago1.0Thank you Verizon for applying stress to me and my family because you wanted to give us a Nintendo switch for being a valued customer! I called your customer support for the 15th time asking for my money back on a switch you said was free because I bought your internet, and now my bank account was charged $400 because you lied! I am currently deployed and my wife is back home struggling because of you guys messed up! Consider our time with you guys over when I get back to the states, and again thank you for nothing but screwing us over!!! (Has nothing to do with location just Verizon in general being terrible)
- ARAnonymous ReviewerDec 17, 20251.0Go somewhere else.
- ZHZach HDec 4, 20251.0Terrible experience, super slow. Verizon employees are just about the worst people to encounter in life. This store was no different. Tall bald manager very slow, same customer for almost 2 hours so not to have to take anyone else. Curly light brown haired girl extremely rude, unprofessional. Go here if you want to feel like you're slowly dying inside. 1/10. Whole store needs to be fired.
- DGDensis GuzmánNov 22, 20255.0Estuvo espectacular 👌
- JBJon BarnettOct 30, 20251.0Very rude staff! Tell them why I am there. We wait 15 min and then someone comes up to us and I let them know why I’m there. They said we should just call in cuz the don’t have any of the phones there. I have previously changed plans on phones and had them order phones before. So, I asked, “You don’t want to do it then?” And the little guy got all agitated and raised his voice saying they don’t have the phones there to do it… Well screw them! I and going to go home and buy the phones from Apple direct and just move the phones to a different carrier now!
Frequently Asked Questions About Verizon
What products and brands does the Verizon store in Elizabethtown offer?
The Verizon store offers the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products from Apple, Samsung, Motorola, Google, Kyocera, and TCL. They also provide business cell phones, mobile hotspots, tablets, and laptops.
What services can I get at the Verizon store in Elizabethtown?
You can get mobile plans, wireless internet plans, voice plans, and assistance with 5G home internet and business solutions.
What are the store hours for Verizon in Elizabethtown?
Verizon is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup and delivery options?
Yes, in-store pickup is available. Additionally, they offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
How can I schedule an appointment at the Verizon store in Elizabethtown?
You can schedule an in-store appointment online through their website or via the My Verizon app.
Is the Verizon store in Elizabethtown wheelchair accessible?
Yes, the store has wheelchair-accessible entrances and parking to accommodate all customers.
What nearby places can I visit before or after shopping at Verizon Elizabethtown?
Nearby you can visit A Sweet Retreat, a bakery and smoothie bar; Namaste Indian Cuisine & Bar for dining; or the Beltone Hearing Care Center for medical services.
Are there other mobile phone stores near the Verizon store in Elizabethtown?
Yes, Bluegrass Cellular - Elizabethtown and Cellular King Elizabethtown are nearby mobile phone stores.
Where can I fuel up or grab convenience items near the Verizon store?
Circle K and Murphy USA, both gas stations and convenience stores, are located nearby for your fueling and quick shopping needs.
How can the nearby entertainment and shopping spots complement my visit to Verizon?
You can visit GameStop and Shoppes Etown - GameStop for video games and entertainment, or check out Plato's Closet for thrift shopping before or after your Verizon visit.