Despite explicit instructions, written and verbal guarantees, they failed.
They failed and took their time in supplying details. Details that were skeletal at best.
In the end, they still charged for failing to complete the task required.
A two week window of work become 6 weeks. They never supplied information on what happened. The only communication was to ask for payment. If that information had been supplied, the work would have been halted and no further charges would have been accrued.
Do not use.
PT
Paul Treves
Jul 25, 2022
1.0
Costumer Service is trash. I was told that I need an appointment just to get an estimate for a phone repair (cracked screen).Then the same person tells me they don't have any appointments and just show up. It's an hour drive one way just to be told you can't be seen without an appointment. And apparently I can't call the store directly? Just trying to get a screen replaced on a phone. Wow.
What services does Geek Squad at Best Buy in Elizabethtown offer?
Geek Squad at Best Buy in Elizabethtown offers tech repair, setup, and support services for various electronics and devices.
Where is Geek Squad located in Elizabethtown, KY?
Geek Squad is located at 2050 N Dixie Hwy, Elizabethtown, KY 42701, USA.
What are the operating hours of Geek Squad in Elizabethtown?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad at Best Buy?
You can schedule service either in store at 2050 N Dixie Hwy or online through their website.
What is the contact phone number for Geek Squad in Elizabethtown?
The local phone number for Geek Squad in Elizabethtown is +1 270-735-9157.
Does Geek Squad have any promotions currently available?
Yes, Geek Squad is featuring Black Friday Deals. More details can be found on their website.
What nearby electronics stores can I visit along with Geek Squad?
Besides Geek Squad, Best Buy is nearby and offers electronics and appliance shopping, making it convenient to get support and shop in one trip.
Are there dining options near Geek Squad in Elizabethtown?
Yes, nearby dining options include Little Charlie's Pizza for Italian food, Back Yard Burgers for burgers, IHOP for breakfast and brunch, and Red Lobster for seafood and American cuisine.
What medical services are available near Geek Squad?
Nearby medical services include Aspen Dental and Aspen Dental - Elizabethtown for dentistry, Motto Clear Aligners for dental care, Rapid Relief Urgent Care, and CareFirst Urgent Care - Elizabethtown for emergency and urgent medical needs.
Can I find automotive service near Geek Squad?
Yes, automotive services near Geek Squad include Payless Muffler & Brakes for repairs and Jim's Express Car Wash and Take 5 Car Wash for vehicle cleaning.