Geek Squad

2.9
39 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2050 N Dixie Hwy, Elizabethtown, KY
42701, United States

Hours

Reviews

2.9
39 reviews
5 stars
14
4 stars
4
3 stars
1
2 stars
3
1 star
17
  • TW
    Todd Williams
    Sep 17, 2025
    1.0
    Despite explicit instructions, written and verbal guarantees, they failed. They failed and took their time in supplying details. Details that were skeletal at best. In the end, they still charged for failing to complete the task required. A two week window of work become 6 weeks. They never supplied information on what happened. The only communication was to ask for payment. If that information had been supplied, the work would have been halted and no further charges would have been accrued. Do not use.
  • PT
    Paul Treves
    Jul 25, 2022
    1.0
    Costumer Service is trash. I was told that I need an appointment just to get an estimate for a phone repair (cracked screen).Then the same person tells me they don't have any appointments and just show up. It's an hour drive one way just to be told you can't be seen without an appointment. And apparently I can't call the store directly? Just trying to get a screen replaced on a phone. Wow.
  • CH
    Corey Hack
    Sep 28, 2013
    1.0
    Not even once.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Elizabethtown offer?

Geek Squad at Best Buy in Elizabethtown offers tech repair, setup, and support services for various electronics and devices.

Where is Geek Squad located in Elizabethtown, KY?

Geek Squad is located at 2050 N Dixie Hwy, Elizabethtown, KY 42701, USA.