Verizon

Reviews

• SS

  Staci

  5 days ago
  5.0
  Sarah is amazing! After several hours of transferring phones multiple door openings she was able to get my family taken care of. She truly is knowledgeable and has the patience of a saint. Sarah deserves a raise that’s for sure. Thank you so much Sarah
• LL

  Laura Liz

  Feb 19, 2026
  5.0
  Got my new phone today and it was a super easy process thanks to Sarah! She helped me set up my phone which was a big help!
• BT

  Benjamin Tabler

  Feb 13, 2026
  1.0
  Let me start off by saying this review is not a reflection on Verizon as a company rather this specific authorized retailer. We traded in three phones and received three new phones as part of a promo. The charges for the new phones are supposed to drop off every month when you get a credit for your trade in. We realized that this was done incorrectly and charging us for the 3 phones stating they couldn’t find our trade ins. We traded our phones in at the store so it’s not like they got lost in the mail. After many many phone calls and 2+ years times and being reassured the issue is corrected one of the phones is still charging us every month and not counting our trade in. Yet another phone call today and they say “it may be too far out now for us to correct it”. Essentially what that means is they will steal from you and you just have to deal with it. Corporate Verizon has now recommend we take their own authorized retailer to court because all though they see the issue the retailer needs to be the one to correct this issue. I’m sorry for the rant. I’m writing this as a warning to others.
• KS

  Kierstin Short

  Feb 10, 2026
  5.0
  Chancelor is amazing and super knowledgeable, he made getting my upgrade so quick and easy. Also, Sarah was absolutely awesome. Great team at this store!
• KW

  Kathy Wolpert

  Feb 4, 2026
  5.0
  SARAH IS AMAZING! EVERY TIME..EVERY TIME. I YOU ARE SOOO LUCKY TO HAVE HER!! IF I were a business I would encourage her to work for me!! I hope you treat her good@!