Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Dry Ridge, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 96 Blackburn Ln.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
811 reviews
5 stars
787
4 stars5
3 stars1
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Dylan and Brianna, for their helpfulness, knowledge, and efficiency in assisting with phone upgrades and service inquiries.
Store Management
Dylan, the store manager, received numerous commendations for his excellent service and management skills, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to service issues and customer support, indicating inconsistency in handling certain situations.
- DPDona Poelman4 days ago5.0Already a Verizon customer, I went in to talk about trading up for a new phone. Met with Sarah; she's very friendly and knowledgeable. She listened to my concerns about making the change, and helped me find the right promotion for me. It was a smooth transition.
- TMTaneka Moore4 days ago5.0We had the best experience! Sarah was extremely helpful and made our visit super easy! She knows what she’s doing! I highly recommend coming and seeing Sarah. She will definitely help you out!
- TTTracie Tillery6 days ago5.0Visited the Dry Ridge store today to upgrade my mother's iPhone. Sarah and the team there were so helpful and made the transition to a new phone a smooth process. Also found their Interactions with other customers in the store to be pleasant, helpful and professional.
- WOWyatt Oliver6 days ago5.0Very happy with the customer service here. Would highly recommend anyone working with Verizon to check this place out!
- MBMichael BrowningDec 30, 20255.0Myself and my wife aren't the most tech savvy people but Sarah at the Verizon store in Dry Ridge made getting new phones easy and fast. Thank you Sarah..
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 96 Blackburn Ln offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service including new lines, upgrades, device financing, and more.
What are the operating hours for Verizon at Dry Ridge?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at Dry Ridge provide in-store or curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I make an appointment before visiting the Verizon store in Dry Ridge?
Yes, you can schedule an appointment through their online reservation system at https://wirelesszone.com/appointments/.
Which major wireless brands are available at Verizon Dry Ridge?
They carry major brands including Verizon, Apple, Samsung, Google, Motorola, LG, and more.
What is the phone number to contact Verizon at 96 Blackburn Ln, Dry Ridge?
You can reach Verizon at Dry Ridge by calling +1 859-823-1800.
Where is Verizon Dry Ridge located?
Verizon is located at 96 Blackburn Ln, Dry Ridge, KY 41035, USA.
Which nearby restaurants can I visit before or after shopping at Verizon Dry Ridge?
Near Verizon, you can enjoy meals at The Districts of Dry Ridge, LaRosa's Pizzeria, Skyline Chili, Casa Martini, Arby's, McDonald's, Wendy's, and Cracker Barrel Old Country Store.
What hotels are near Verizon at 96 Blackburn Ln in Dry Ridge?
Nearby hotels include Red Roof Inn Dry Ridge, Super 8, Microtel Inn and Suites by Wyndham Dry Ridge, Red Roof Inn, and Quality Inn.
Are there other mobile phone stores near the Verizon Dry Ridge location?
Yes, Cricket Wireless Authorized Retailer and another Verizon location are nearby for additional mobile phone shopping.