With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Central City store today.
I signed a contract for unlimited data and i always pay my bill ,and still can't get any cell phone service, the service is very poor.
SS
Sam
Jul 23, 2025
1.0
I called customer service to resolve a failed activation and I was told to go to a store. The employees at this store don’t know that prepaid account activation failures can be resolved by the store manager whom has access to the code they send to a new number. They will turn you away without attempting to help, consulting a higher-up or anything else. They need to be retrained or fired and honestly I hope cricket goes out of business because no major postpay carrier should have stores and a branded prepaid service that receives no help from stores WITH THE EXACT SAME BRANDING.
use USMobile (‘dark star’ for their ATT virtual network) or Mint or Visible. None of these prepaid services have physical stores so you can’t be given this stupid runaround. Verizon stores&verizon prepaid was the exact same story which is wild it’s like these employees suck across the board
HN
Hannah Norman
Jul 17, 2025
5.0
Do not and I repeat do not come here if your having issues with your prepaid service being activated. They will not help you they will turn you away at the door despite telling you come all the way down and they will troubleshoot with you. They will not look for solutions they do not care they only care about the commission. Customer service is not great nor do they care try help you with your problem. They are only there to sell you the post pay/ contract service. Remember that and you will have a great day with Cricket.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
Cricket Wireless Authorized Retailer offers customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is Cricket Wireless Authorized Retailer located?
It is located at 409 S 2nd St, Central City, KY 42330, USA.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their plans?
No, Cricket offers plans with no annual contract, allowing you flexibility in your cell phone service.
Is Cricket Wireless Authorized Retailer currently open or closed?
The store is currently open and operational.
How can I contact Cricket Wireless Authorized Retailer?
You can reach them by phone at +1 270-757-2322.
Does Cricket Wireless Authorized Retailer have an online presence?
Yes, they have a website, plus social media channels on Facebook, TikTok, Instagram, Yelp, and YouTube.
Are there any hotels near Cricket Wireless Authorized Retailer for visitors who need accommodation?
Yes, Super 8 by Wyndham Central City and Days Inn by Wyndham Central City are nearby hotels you can consider during your visit.
What nearby dining options are available close to Cricket Wireless Authorized Retailer?
Nearby dining includes Lucky Garden Buffet for Chinese and buffet-style food, Wendy's and McDonald's for fast food options.
What nearby services could be helpful when visiting Cricket Wireless Authorized Retailer?
Nearby helpful services include TrueNorth Treatment Center Central City for counseling, Staffords Coin Laundry and Cleaners for laundry needs, and Cash Express for financial services.