Business Details
About
Cell Phone StoreTCC
TCC Carrollton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1209 Highland Ave.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
474 reviews
5 stars
437
4 stars
10
3 stars
18
2 stars4
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Dennis, CJ, and Jade for their professionalism and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's expertise in resolving issues and providing clear explanations, making the experience smooth and enjoyable.
Friendly Atmosphere
The store was frequently described as having a friendly and welcoming environment, with staff members being personable and attentive to customer needs.
Problem Resolution
Customers reported high satisfaction with the staff's ability to effectively address and resolve their technical issues.
- ALAngie Lacefield3 days ago5.0Walked in frazzled, walked out breathing easier! Liz calmly, quickly and kindly fixed all my issues, gave me an incredible deal with my personal needs in mind. I couldn't be more relieved and more satisfied with the excellent customer service I received today.
- DRDale RaisorJan 3, 20265.0Jesss helped me a lot today.
- BTBlandon ToombsDec 27, 20255.0Best service I've ever had at a Verizon with Liz
- DBDeborah BlackDec 22, 20255.0Love the staff here. Very nice crew
- BMBrenda MooreDec 17, 20255.0Jessica helped me a ton today with my phone that went crazy
Frequently Asked Questions About Verizon
What products and services does Verizon at 1209 Highland Ave offer?
Verizon offers the latest smartphones, tablets, wireless devices, accessories, Verizon home internet, and services such as prepaid plans, bill payments, business accounts, device activation, and in-store pickup.
What brands of devices can I find at this Verizon store?
The store carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What are the regular business hours for the Verizon store in Carrollton, KY?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
Is the Verizon store accessible for wheelchair users and does it offer in-store pickup?
Yes, the store has a wheelchair accessible entrance and offers in-store pickup services.
Can I schedule an appointment before visiting the Verizon store?
Yes, appointments can be scheduled at https://www.tccrocks.com/appointments/.
Are there any notable nearby places I can visit before or after shopping at Verizon?
Yes, near the Verizon store you can visit Hos Coffee for a cafe experience, The Cutting Edge Salon for beauty services, and Carrollton Family Dentistry for dental care.
How might visiting Hos Coffee be convenient for Verizon customers?
Customers can enjoy a coffee or smoothie at Hos Coffee, conveniently located near Verizon, making it easy to refresh before or after shopping for devices and services.
What beauty and spa services are available close to the Verizon store?
The Cutting Edge Salon offers hair and nail salon services nearby, perfect for customers wanting personal care during their visit.
Are there any fitness or wellness centers near the Verizon store?
Yes, Highland Fitness and MB Fitness, LLC are nearby, offering gym services and fitness training for customers interested in wellness.
Can Verizon customers find automotive services near the store?
Yes, services like O'Reilly Auto Parts, KOI Auto Parts, and Kentucky Motor Service are nearby, convenient for customers needing automotive supplies or repairs.