Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bowling Green for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location
Hours
Reviews
3.5
263 reviews
5 stars
130
4 stars
29
3 stars
20
2 stars
11
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Employee Knowledge
Several reviews highlighted a lack of knowledge among employees, leading to misinformation and unresolved issues for customers.
Wait Times
Customers frequently mentioned long wait times and inefficient service, often feeling neglected or rushed during their visits.
Sales Practices
There are complaints about deceptive sales practices and unclear communication regarding plans and promotions, leading to customer dissatisfaction.
Positive Experiences
Despite negative feedback, some customers shared positive experiences with specific employees, particularly Alana, who received high praise for her helpfulness and professionalism.
- ESEmma SheltonOct 28, 20251.0Went to get my phone fixed because it was stuck in sos mode they wouldn’t help me because the account was in my moms name even if I had her give them permission to talk to me they were very rude and I will never be back to the bowling green store scottsville is so much better!! Went there after I left bg and they helped me with no problem I was in and out within 20 minutes! Teach your employees customer service maybe you should send them to scottsville to get some training because the girl I spoke to in bg was so rude and disrespectful kept getting an attitude with me and told me she wouldn’t help me!!!
- VPVikas PatelSep 28, 20251.0Wasted 2 hours of time & then said can't do it really shitty service with shitty people have no idea what they are doing pissed me off if they had options to review in minus it will be -5 star employees without knowledge so crazy
- JHJP HowardSep 26, 20255.0Came into the store and got several lines. Luis did a great job! Will definitely be back to this store!
- MJMartell JohnsonSep 14, 20255.0I love it yes it is one
- VCVivian CereghinSep 12, 20254.0He told me think I didn't know
Frequently Asked Questions About Verizon
What products does the Verizon store in Bowling Green offer?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for Verizon in Bowling Green?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What delivery or pickup options does Verizon offer?
Verizon provides in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
Which mobile phone brands are available at the Verizon Bowling Green store?
Brands available include Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services can I get at the Verizon store?
Verizon offers mobile plans, wireless internet plans, and voice plans to meet your personal and business needs.
How can I contact Verizon Bowling Green?
You can reach Verizon at (800) 880-1077 or their mobile number (866) 644-4532. They also have a Facebook page and Instagram handle @Verizon.
Are there any other mobile phone stores near Verizon in Bowling Green?
Yes, nearby mobile phone stores include Bluegrass Cellular and T-Mobile, offering additional options for mobile devices and plans.
What dining options are available near the Verizon store?
You can visit nearby restaurants such as Five Guys for burgers, Jimmy John's for sandwiches, or Zaxby's for chicken dishes before or after your visit to Verizon.
Is there a FedEx or shipping center close to the Verizon store?
Yes, the FedEx Office Print & Ship Center and UPS Alliance Shipping Partner are close by for your printing and shipping needs.