Best Buy

4.0
2322 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1875 Campbell Ln, Bowling Green, KY
42104, United States

Hours

Reviews

4.0
2,322 reviews
5 stars
1,136
4 stars
565
3 stars
298
2 stars
103
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report poor experiences and difficulty reaching live representatives.

Product Availability

Several customers noted issues with product availability and inventory, with some items not matching online listings.

Pricing and Deals

Customers appreciated competitive pricing and deals, although some expressed frustration with price matching policies.

Staff Knowledge

There are concerns about staff knowledge and training, with some customers feeling that employees were not adequately informed to assist them.
  • LM
    Lee Manning
    4 days ago
    5.0
    01.08.26 - Allen helped me today and he was absolutely fabulous, very patient, detailed and courteous. BB has a great selection and competitive pricing.
  • KP
    Karen Parmelee
    4 days ago
    5.0
    Ish always has uderstanding when he remedies an error I made!
  • JD
    Jonathan Davis
    Dec 30, 2025
    1.0
    Couldn't call store to verify holiday hours. Kept getting the robot/ai and i cant be sure those hours were updated. I simply want to talk to an actual person and make sure but the robot kept hanging up on me when i wouldn't make one of the preset selections
  • CB
    Craig Brunson
    Dec 24, 2025
    5.0
    Found what I needed real quick, paid a good price and friendly staff.
  • PE
    Paula Edwards
    Dec 2, 2025
    1.0
    Worst experience. Purchased a product that the sales person guaranteed delivery same day. Product was not delivered; called the carrier said it was cancelled and I had to reschedule the delivery That’s something Best Buy should have done. Called Best Buy and could not reach a live person to schedule the delivery. You cannot even reach anyone live at the local store, it’s all automated. Horrible experience .

Frequently Asked Questions About Best Buy

What types of products can I find at Best Buy in Bowling Green?

Best Buy offers a wide range of products including TVs, computers, appliances, cameras, home electronics, and video games.

What are the store hours for Best Buy at 1875 Campbell Ln, Bowling Green?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.