Feedback on customer service is mixed, with some praising helpful staff while others report poor experiences and difficulty reaching live representatives.
Product Availability
Several customers noted issues with product availability and inventory, with some items not matching online listings.
Pricing and Deals
Customers appreciated competitive pricing and deals, although some expressed frustration with price matching policies.
Staff Knowledge
There are concerns about staff knowledge and training, with some customers feeling that employees were not adequately informed to assist them.
LM
Lee Manning
4 days ago
5.0
01.08.26 - Allen helped me today and he was absolutely fabulous, very patient, detailed and courteous. BB has a great selection and competitive pricing.
KP
Karen Parmelee
4 days ago
5.0
Ish always has uderstanding when he remedies an error I made!
JD
Jonathan Davis
Dec 30, 2025
1.0
Couldn't call store to verify holiday hours. Kept getting the robot/ai and i cant be sure those hours were updated. I simply want to talk to an actual person and make sure but the robot kept hanging up on me when i wouldn't make one of the preset selections
CB
Craig Brunson
Dec 24, 2025
5.0
Found what I needed real quick, paid a good price and friendly staff.
PE
Paula Edwards
Dec 2, 2025
1.0
Worst experience. Purchased a product that the sales person guaranteed delivery same day. Product was not delivered; called the carrier said it was cancelled and I had to reschedule the delivery That’s something Best Buy should have done. Called Best Buy and could not reach a live person to schedule the delivery. You cannot even reach anyone live at the local store, it’s all automated. Horrible experience .
What types of products can I find at Best Buy in Bowling Green?
Best Buy offers a wide range of products including TVs, computers, appliances, cameras, home electronics, and video games.
What are the store hours for Best Buy at 1875 Campbell Ln, Bowling Green?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup or in-store shopping options?
Best Buy provides in-store shopping and same-day curbside pickup services.
Is Best Buy in Bowling Green wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance for customers requiring accessibility.
Can I get electronics repaired at Best Buy in Bowling Green?
Yes, Best Buy offers service repair through its Geek Squad support for electronics and computers.
What are some nearby dining options near Best Buy at 1875 Campbell Ln?
Nearby dining options include Jalisco Mexican Grill & Cantina and Osaka Restaurant, perfect for grabbing a meal before or after your visit.
Are there other related tech service providers near Best Buy Bowling Green?
Yes, Geek Squad, which specializes in mobile phone services and computer repair, is located nearby for additional tech support.
What stores nearby Best Buy could be convenient for party supplies or pet needs?
Party City is close by for party supplies and costumes, and Petco offers pet products and dog training services nearby.
How can I contact Best Buy Bowling Green for inquiries or assistance?
You can reach Best Buy Bowling Green at +1 270-780-9855 for any product or service questions.
Where can I find Best Buy online for more information or deals?
Visit the Best Buy Bowling Green store page online at https://stores.bestbuy.com/ky/bowling-green/1875-campbell-ln-440.html for product details and hot deals on electronics.