Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
9 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
2
- NBNicolas BenavidesOct 17, 20255.0Went here to upgrade my phone and had an amazing experience. They knew exactly what to do and had the answers to all my questions to make the upgrade and change of plans as seemless and easy as possible. Would definitely recommend this store for any customer who wants a quick and easy experience. Special shoutout to Kirk for being super friendly, going above and beyond, and giving great recommendations for products and services to match all of my needs.
- JMJeannie McFaddinOct 9, 20255.0Blake provided outstanding customer service. Please thank her for me. Jeannie McFaddin,
- LKLiam KingAug 27, 20255.0Great experience! Brand new store and brand new management! They answered questions and helped with device problems the other local store had decided wasn’t worth their time.
- WHWanda HoskinsMar 26, 20255.0Very happy the store is here. It's close to home. Everyone is nice and informative.
- LBLouise BrownMar 3, 20251.0Ordered phone to be there in two days. Saw it had been delivered on time but no one was there to accept it. Store was locked at 2:34 pm. Had stressed importance of getting phone in timely fashion. Very dissatisfied. Poor customer service
Frequently Asked Questions About Verizon
What products does Verizon Alexandria Pike offer?
Verizon Alexandria Pike offers a full range of wireless devices including smartphones, tablets, home internet, smartwatches, and accessories from brands like Apple, Samsung, Motorola, Google, and more.
What are the store hours for Verizon at 6823 Alexandria Pike?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Verizon Alexandria Pike provide in-store pickup services?
Yes, Verizon Alexandria Pike offers in-store pickup for your online or phone orders.
What payment methods are accepted at Verizon Alexandria Pike?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is Verizon Alexandria Pike wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking.
What languages are spoken by the staff at Verizon Alexandria Pike?
The staff at Verizon Alexandria Pike speak English and Spanish to assist customers.
What type of services can I get at Verizon Alexandria Pike?
You can get new lines, upgrades, new devices, and accessories at the store.
Are there nearby coffee shops I can visit before or after my Verizon appointment?
Yes, Biggby Coffee is nearby where you can enjoy coffee, smoothies, and bagels before or after your visit.
If I need financial services near Verizon Alexandria Pike, where can I go?
You can visit Fifth Third Bank or Advance U Cash- Alexandria, both located close to Verizon, for banking and financial services.
Are there nearby places for fitness or wellness close to Verizon Alexandria Pike?
Yes, Planet Fitness gym is nearby for fitness, and Northern Ky Pain Relief & Physical Medicine provides chiropractic and medical services.