Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Wichita for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
535 reviews
5 stars
264
4 stars
96
3 stars
54
2 stars
23
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance.
Helpful Staff
Some employees, like Kassie and Quinton, received praise for their helpfulness and knowledge.
Long Wait Times
Customers frequently mentioned long wait times and inefficient service during their visits.
Billing Issues
Several reviews highlighted problems with billing, including unexpected charges and lack of resolution.
Mixed Experiences
While some customers had positive experiences, many others expressed frustration and dissatisfaction with the service.
- TLTeresa Lybarger4 days ago5.0Steven was very helpful and patient with us doing 4 phones and he stayed after closing. We didn't leave until 8:50 pm. We he absolutely amazing.
- NDNile DillmoreDec 31, 20251.0They are the most frustrating people to deal with. They want to make it as hard as possible to help you with a problem. I can't wait to drop them like a hot rock.
- DJDarrel JamesDec 24, 20251.0Worst service I've ever had
- DPDouglas PfingstenNov 19, 20255.0Help me out.
- KKKameron KGNov 4, 20255.0I switched to Verizon from t mobile, the service here is much better. I used a promotion and got an iPad and an Apple Watch for free as well all you have to do is add the lines for them. They gave me good money for my trade in, same amount as my new phone. Overall good service 8/10
Frequently Asked Questions About Verizon
What are the Verizon store hours in Wichita?
The Verizon store in Wichita is open Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which mobile phone brands does the Verizon store in Wichita offer?
The store offers popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon Wichita store offer in-store pickup and delivery options?
Yes, they provide in-store pickup, curbside pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment at the Verizon store online?
Yes, you can schedule an in-store appointment online or via the My Verizon app for convenience.
What types of services are available at the Verizon store in Wichita?
Services include mobile plans, wireless internet plans, and voice plans tailored for personal and business needs.
What products for businesses are available at Verizon in Wichita?
The store offers business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon Wichita store accept different payment methods?
Yes, they accept checks, debit cards, mobile NFC payments, and do not require cash only payments.
Are there any coffee shops near the Verizon store in Wichita to visit before or after shopping?
Yes, nearby coffee shops include Starbucks, Cinnabon, and Dutch Bros Coffee, perfect for grabbing a drink during your visit.
Where can I find nearby entertainment spots around the Verizon store in Wichita?
You can visit Kellogg and West - GameStop, which offers video games, rentals, and arcade entertainment close to the store.
Are there restaurants close to the Verizon store in Wichita for dining options?
Yes, nearby restaurants include Taco John's for Mexican fast food, Hunt Brothers Pizza, Qdoba Mexican Eats, Subway, and Red Lobster for seafood and American cuisine.