Verizon

3.9
365 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Wichita for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
2441 N Maize Rd, Wichita, KS
67205, United States

Hours

Reviews

3.8
238 reviews
5 stars
126
4 stars
35
3 stars
23
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Long Wait Times

Numerous reviews highlighted long wait times for service, with some customers expressing frustration over the lack of staff during busy periods.

Mixed Experiences

While many customers had positive interactions, there were also reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.

Store Environment

Feedback included comments on the store's atmosphere, with some noting discomfort due to seating and temperature issues.

Product Availability

Customers expressed disappointment over the lack of certain accessories and issues with product setups, indicating a need for better inventory management.
  • DP
    Douglas Pfingsten
    4 days ago
    5.0
    Took care of my problems. Thanks
  • BP
    Braeden Potillo
    Oct 27, 2025
    1.0
    Went to the store with my wife to check one thing on her account and check pricing for me as I’m not even a customer yet. Checked in when we got there and an hour and 10 minutes later we still hadn’t been greeted or helped. When we finally did get helped we weren't even greeted, instead just waved over to a table. No acknowledgment or apology for the wait time. Two hours after arriving after waiting for a hour and 10 minutes, they were not able to resolve our issue we came in for. Super warm in the building with uncomfortable waiting chairs with no backs.
  • MP
    Michael Pope
    Oct 23, 2025
    5.0
    Christian helped me tonight and he was awesome.
  • HH
    hoang
    Oct 1, 2025
    5.0
    Frozen vegetables are neatly stacked.
  • JG
    Jefe Garcia
    Sep 20, 2025
    1.0
    Called me for a sales pitch on new phones, no idea why because I have Verizon but never dealt with this store, I said no thanks and hung up. He then Proceeded to call me 11x back to back to back until I just blocked the number. Avoid this place.

Frequently Asked Questions About Verizon

What are the Verizon store hours in Wichita?

The Verizon store in Wichita is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

Where is the Verizon store located in Wichita?

The Verizon store is located at 2441 N Maize Rd, Suite 1509, Wichita, KS 67205.