Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Wichita, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
578 reviews
5 stars
480
4 stars
38
3 stars4
2 stars5
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Logan, Zach, and Broc.
Store Experience
Overall, customers reported positive experiences in the store, highlighting the comfortable atmosphere and efficient service, although some noted long wait times.
Product Knowledge
Staff demonstrated strong product knowledge, assisting customers effectively with phone setups and troubleshooting.
Negative Incidents
A few customers reported negative experiences, including issues with misinformation and poor handling of customer concerns, leading to a loss of trust.
- ECElizah CDec 31, 20255.0Went in today for a price check on their internet services, Logan provided great customer service and explained everything throughly.
- JLJustin LawrenceDec 30, 20255.0Got transfer done fast and easy
- CCCatherine connDec 11, 20255.0Logan was polite, helpful, and deliberate in his expertise and although it took some time to complete our purchases and setups, our experience was comfortable and we came away very pleased.
- LBLee BrownDec 10, 20255.0Everyone in the store was super nice!! They treated me extremely well and I walked out with my new equipment in hand, ready to use!!
- TOTammy OrrDec 8, 20255.0West Maple and Maize store in Wichita KS. Best experience I had at a Verizon store. Blonde polite young man. I think Logan? I’m sorry I forgot your name already, a lot on my mind, but I will recommend this location to everyone. Thank you for the wonderful experience!!
Frequently Asked Questions About Verizon
What types of products does Verizon in Wichita, KS offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, accessories, and device protection.
What services can I find at the Verizon Authorized Retailer on 311 S Maize Rd?
The store provides new lines, upgrades, new devices, and accessories services.
What are the store hours for the Verizon location on S Maize Rd?
The store is open Monday to Friday from 9 AM to 8 PM, Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 7 PM.
Where is the Verizon Authorized Retailer located in Wichita?
It is located at 311 S Maize Rd, Wichita, KS 67209.
What payment methods does Verizon accept at this location?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Does this Verizon location offer in-store pickup for orders?
Yes, in-store pickup is available.
What brands are available at the Verizon store on S Maize Rd?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
Are there any beauty salons or spas near Verizon on S Maize Rd?
Yes, nearby beauty and spa options include New Dimensions Hair Design, Top Coat Studio LLC, Forever French Nails and Organic Spa, and Nail Lounge.
Can I find financial services close to Verizon on S Maize Rd?
Yes, Edward Jones - Financial Advisor: Blake A Hubert and Farmers Insurance are nearby financial service providers.
What convenient places can I visit near Verizon for entertainment or dining?
Nearby spots include Family Video for movie rentals, Rolling Hills Wine & Spirits for drinks, and Good Fortune Chinese for dining.