Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Wichita, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Many customers praised the staff for being knowledgeable and helpful in resolving issues and providing information.
Customer Service
Overall, customers reported positive experiences with friendly and attentive service, although there were some negative experiences noted.
Store Environment
The store was described as clean and comfortable, contributing to a pleasant shopping experience.
Efficiency
Several reviews highlighted quick service and efficient transactions, although some customers experienced long wait times.
Mixed Experiences
While many customers had great experiences, a few reported serious issues with service and misinformation, leading to frustration.
BH
Brandon Huerta
2 days ago
5.0
Zach was my tech and did a really amazing job we swapped 3 phones and separated lines! Very knowledgeable and helpful!!! Highly recommend him and the stores service!!!
WN
Warren Nelson
Oct 30, 2025
5.0
Needed a new phone. Went to a corporate store, arrived at 7:01 and they closed at 7. Locked up tight. Found this victor store, open til 8 and they got me up and going with a new phone. Great job!!
KK
Kasen
Oct 29, 2025
5.0
Zach was amazing - super patient and thorough
BL
Beverly Love
Oct 22, 2025
5.0
Zac was very helpful & knowledgeable.
SM
Shelly Morris
Oct 9, 2025
5.0
Logan was great and very helpful. We would definitely go back.