Geek Squad

3.1
27 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2441 N Maize Rd, Wichita, KS
67205, United States

Hours

Reviews

3.1
27 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
1
1 star
11
  • JR
    John Rodarte
    Jan 14, 2024
    1.0
    Couldn't get a hold of anyone on the phone. Phone would just keep ringing
  • LH
    Lyric Hernandez
    Jul 10, 2023
    5.0
    Great customer service and very knowledgeable
  • RG
    Ron Gathers
    Dec 8, 2021
    5.0
    Friendly
  • SS
    Susan Sanders
    Oct 11, 2019
    1.0
    It’s a black hole when you have something serviced by the Geek Squad. There’s no way to talk to anyone! Waited on hold 18 minutes and gave up. The status tracker gives little to no information about the status of repair. HORRIBLE customer service
  • SS
    Scarlett
    Jul 18, 2017
    3.0
    Took daughter's computer in because sound wasn't working. They did restore the sound but no one could tell me what happened, why it quite working etc. On both drop off & pick up Zoe was the only employee out front with customers and seemed overwhelmed. I definitely felt she was indifferent towards me and my questions.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy offer?

Geek Squad provides tech repair, setup, and support services, including computer, cell phone, electronics, appliance, and television repairs, as well as data recovery and computer support.

How can I schedule a service appointment with Geek Squad?

You can schedule service at Geek Squad either in store or online through their website.