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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,334 reviews
5 stars
1,222
4 stars
562
3 stars
244
2 stars
96
1 star
210
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their knowledge and helpfulness, while others were criticized for being rude or unhelpful.
Product Availability
Customers reported issues with product availability and inconsistencies between online listings and in-store stock.
Geek Squad Experience
Experiences with Geek Squad varied widely, with some customers praising their assistance while others reported poor service and lack of knowledge.
Store Environment
Store cleanliness and organization received positive remarks, but some customers noted a lack of staff engagement and assistance.
Delivery Issues
Several customers experienced significant delays and miscommunication regarding delivery and installation services.
- DDDexity4 days ago1.0I bought an open box item in excellent condition. Excellent conditions items come with all accessories and parts that are included in with a new item, at least according to their website. I called customer service who transferred me 3 times and ultimately told me to call the store, which I did. They told me it wasn't guaranteed even if it does say that it is. Know wonder you guys close more and more stores every year. Hate from Kansas!
- JCJason Cooper6 days ago5.0Super easy. Walked in, immediately was shown where I needed to go and check me out.
- RCRobert CainNov 1, 20255.0I had what some might think was a simple transaction. I needed a replacement charger for my daughter’s Surface Pro. I arrived at the Maize Rd location in Wichita, KS.I was at the store with the computer and the nonfunctional charger. I was directed to the Microsoft area where I met Mark. As I learned, he is 20 year-old Mechanical Engineering student. I had several questions to make sure I was purchasing the correct item and the difference between the broken charger and the replacement. He looked up the model number to confirm the computer was compatible. He even took it out of the box and we tried it out to ensure it would work with my daughter’s computer. Which I appreciated greatly. Mark was polite, engaging, well-spoken and informative. This is the type of service and interaction I rarely receive. It was a nice change and I was less frustrated about a purchase that I was less than enthusiastic about and an item that was $50 more than I anticipated. Good job, Mark. Keep up the good work! You are making Best Buy look good.
- MMMcKennaOct 23, 20251.0Wish I could leave 0 stars! Absolutely awful experience and a complete waste of time and gas. I brought in my pc tower to Geek Squad to get some diagnostics ran and so I’d know what I need to buy. Frosty was “taking care” of me, but the attitude and amount of disgusted looks over my older tower. Even after diagnosing it, all I was getting was short half-assed answers. I was sold a ram stick for laptop to put in my pc. For someone working in the tech support AND for me bringing everything in, THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. DONT waste your time and just go to Ribbit.
- SSSSSSongbirdOct 21, 20254.010/20/25 ☆☆☆☆ Stopped at Best Buy west after my vet's appointment. I needed an external DVD drive for my new laptop that doesn't have one a d a new screen protector. I was assisted by the manager and Hayden in Geek Squad. They found me what I needed and Hayden went above and beyond to get me the correct screen protector after two failed attempts we finally got the correct one and he got it installed correctly for me. Great service. I'm still annoyed that they now charge to install a screen protector on your phone though.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Wichita?
Best Buy offers a wide range of products including TVs, computers, appliances, and more.
What are the store hours for Best Buy at 2441 N Maize Rd?
The store is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
No, this Best Buy location does not offer curbside pickup but does provide in-store shopping and pickup services.
Is there wheelchair access at the Best Buy in Wichita?
Yes, this Best Buy location has a wheelchair accessible entrance for customers.
Can I get electronics repaired at this Best Buy?
Yes, the store offers Geek Squad support and in-store repair services.
What payment methods does Best Buy accept?
Best Buy accepts debit cards and checks, and does not require cash only payments.
Are there places nearby where I can shop for clothing after visiting Best Buy?
Yes, you can visit nearby stores like Spencer's, Buckle, The Children's Place, Men's Wearhouse, and Rue21 for clothing and accessories.
Where can I get phone accessories or mobile phone services near Best Buy?
Nearby places include T-Mobile and Geek Squad, offering mobile phone accessories and services.
Are there any nearby dining options around Best Buy?
Yes, you can explore Olive Garden for Italian cuisine and Walk-On's Sports Bistreaux for American food and drinks nearby.
Does Best Buy offer electronics recycling services?
Yes, this location offers electronics recycling services for customers wishing to dispose of old devices responsibly.