Best Buy

4.2
3679 reviews
Best Buy Logo
Get DirectionsCallWebsite

Business Details

2111 North Rock Rd, Wichita, KS
67206, United States
(316) 684-5026
https://stores.bestbuy.com/ks/wichita/2111-north-rock-rd-51.html/?ref=NS&loc=ns100
GoogleFacebookInstagramTwitter

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
2111 North Rock Rd, Wichita, KS
67206, United States

Hours

Reviews

4.2
3,679 reviews
5 stars
2,027
4 stars
870
3 stars
383
2 stars
138
1 star
261

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times.

Product Availability

Several customers expressed frustration with product availability and stock issues, including canceled orders and miscommunication about in-store items.

Store Experience

Customers appreciated the clean store and good selection, but many noted difficulties in getting assistance from staff, especially during busy times.

Geek Squad Issues

There are numerous complaints regarding Geek Squad's service, with customers feeling unsupported and dissatisfied with the assistance provided.

Online Ordering

Customers experienced issues with online orders, including cancellations and poor communication regarding order status.
  • JJ
    Jeremy
    Oct 30, 2025
    5.0
    I bought a wicked cool computer here for less than the price of off lease used equipment that has better performance.
  • DP
    Dalton Patterson
    Oct 30, 2025
    5.0
    I told the guy what I was looking for and he pointed me in the right direction. Took like 3 to 4 minutes. In and out
  • GT
    Gene Toler
    Oct 23, 2025
    5.0
    They very helpful and new about what I wanted to know
  • RR
    Ryan Ross
    Oct 20, 2025
    4.0
    Trying to get some help with a TV but once we got the help it was a good experience
  • ML
    Maybe Liene
    Oct 14, 2025
    5.0
    I got a stereo installed for my son. These guys were very professional and quick. I ended up getting a faulty part and they quickly found a replacement and got me back in and got his stereo back up and going. The two guys doing the installs at the East Best Buy are very professional and courteous. I definitely would recommend them to all my friends and family.
Read more reviews on Google

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 2111 North Rock Rd in Wichita?

Best Buy at 2111 North Rock Rd is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Wichita offer curbside pickup for purchases?

Best Buy Wichita offers curbside pickup services to conveniently collect your orders without entering the store.