Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
2,014 reviews
5 stars
937
4 stars
518
3 stars
298
2 stars
99
1 star
162
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being unresponsive or rude.
Geek Squad Performance
Geek Squad received both positive feedback for quick fixes and negative feedback for high charges and poor service turnaround.
Product Availability
Customers expressed frustration over limited stock and discrepancies between online inventory and in-store availability.
Store Environment
The store was noted for being clean and organized, but some customers felt it lacked variety and was in decline compared to past experiences.
Pricing Concerns
Several customers found prices to be high and expressed dissatisfaction with the return policy.
- JHJason Vanden Heuvel4 days ago3.0It's just what you expect from a Best Buy. They greet you, for the most part, ask if you need help about 5 times, prices seem a little steep, and a small clearance or refurbished area. Didn't hate the experience, but wasn't blown away.
- DGDiana GillespieNov 11, 20251.0Purchased a major appliance from the Topeka location. Was lied to by the salesman about the delivery timeframe. Was given a four (4) hour window of when to expect delivery. Waited 3.75 hours before calling and getting someone in Asia who transferred me to someone in Guatemala and was then told that the delivery needs rescheduled. I have no idea why nor do I have my range. However, they have over $ 4,000 of our money. Don’t order from this store. They do not accept phone calls and you cannot speak to anyone at the store on the phone. I just learned that my order was not picked up for delivery because it was not there when they picked up items for delivery today. They did not have the courtesy to let me know that. They phoned yesterday to schedule today’s delivery! I had to wait all morning and then call to get that bit of news! I will not get my stove for another week! Not happy about this.
- RHRed HandedNov 8, 20254.0Jimmy was a very helpful salesman. Corporate delivery fees are too high.
- LJLisa JoyNov 2, 20255.0I just have to thank Geek squad employee in Topeka Kansas . He solved my problem on my phone in about five minutes. I was at my wits end trying to stop pop up ads. I had tried everything on my own. Thank you so much I believe his name was Steve.
- BMBecky MIllerOct 19, 20251.0Awful, I am remodeling my kitchen and paid thousands of dollars to have new cabinets and appliances and the installer didn't let me know that he was RIPPING a whole in my BRAND NEW cabinets, only to tear through my brand new under sink rubber protector to hook up a dishwasher that leaks. He left nasty finger prints on it and was so unprofessional. I intend to get reimbursed on damages.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy at 1600 SW Wanamaker Rd, Topeka?
Best Buy in Topeka is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup services?
Yes, Best Buy offers curbside pickup services to customers.
What types of products can I shop for at Best Buy in Topeka?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy Topeka, along with receiving expert advice and Geek Squad support.
Does Best Buy provide any repair or technical support services?
Yes, Best Buy provides Geek Squad support and in-store repair services for electronics and appliances.
Is Best Buy in Topeka wheelchair accessible?
Yes, the Best Buy location has a wheelchair accessible entrance.
Can I recycle electronics at Best Buy Topeka?
Yes, Best Buy in Topeka offers electronics recycling services.
Where is Best Buy Topeka located?
Best Buy Topeka is located at 1600 SW Wanamaker Rd, Topeka, KS 66604, USA.
What nearby places can I visit after shopping at Best Buy Topeka?
After shopping, you can visit nearby places like The Mattress Hub Topeka for mattresses, Snip N' Clip for hair salon services, or Dutch Bros Coffee for a coffee or smoothie.
Are there convenient dining options near Best Buy Topeka?
Yes, nearby dining options include American Kolache - Topeka, Hotdog and Smoothie Shack, McDonald's, Taco Bell, Golden Corral Buffet and Grill, Applebee's Grill + Bar, and Chick-fil-A.
Is there public transportation or government services close to Best Buy Topeka?
Yes, the Shawnee County Motor Vehicle Annex, which serves as a department of motor vehicles, is located nearby, providing transportation and government services.