Best Buy

4.0
2027 reviews
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Business Details

1600 SW Wanamaker Rd, Topeka, KS
66604, United States
(785) 272-0502
https://stores.bestbuy.com/ks/topeka/1600-sw-wanamaker-rd-48.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1600 SW Wanamaker Rd, Topeka, KS
66604, United States

Hours

Reviews

4.0
2,027 reviews
5 stars
941
4 stars
520
3 stars
302
2 stars
100
1 star
164

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and unhelpful staff, with some customers experiencing poor service and long wait times.

Product Availability

Customers reported issues with product availability and selection, often finding items out of stock or limited in variety.

Delivery Issues

Numerous complaints about delivery delays and poor communication regarding order status were noted.

Positive Employee Interactions

Several reviews highlighted individual employees who provided excellent service, showcasing some staff's dedication and knowledge.

Pricing Concerns

Customers expressed dissatisfaction with pricing, describing it as high and noting issues with return policies.
  • JJ
    Jacob
    4 days ago
    5.0
    Carter at the geek squad desk helped so much and was quick and swift to explain that he would order parts and fix the issues with my phone super fast. definitely best geek squad or electronic service guy ive met!!
  • LJ
    Larry Jordan
    Jan 5, 2026
    2.0
    Spent 20 minutes looking at dishwashers with intent to buy. Several employees working on shelving, visiting, etc in area by us. No one offered to help us. I asked 2x to different employees to get someone to help us, both said they would. No one showed up. Went to Ferguson and bought one.
  • MW
    Mykah Wingerter
    Jan 1, 2026
    5.0
    Omar worked very hard to help me with a confusing situation I had with a delivery. He double checked everything for me and did everything in his power to get it all worked out. I also appreciate that he kept me informed through every step. I’m very grateful for him!
  • MT
    Megan Taylor
    Dec 22, 2025
    1.0
    Earlier this year I bought a lifetime screen protector installation program. The way it was sold was that any protector I ever buy from them will be put on for me at no extra charge so I dont have to worry about bubbles or anything ever again. Tonight when I stopped in for a new sceen protector, I was told they stopped honoring that program--which I PAID FOR--and that it will now be $10 every time. I contacted corporate who, through a handful of canned responses, said that it's a store level problem so they refuse to step in. I understand Best Buy is struggling, but straight up stealing from customers is pathetic.
  • RA
    Roger Adame
    Dec 18, 2025
    3.0
    Staff were helpful when I was looking for what I needed. When I was ready to checkout, I stood in the waiting area to pay for my item. There were several staff around that wasn't doing anything but talking to another staff member. After five minutes, I was finally able to pay for my item. The individual that helped me was actually helping another staff with something at the register next to the one I went to.
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Frequently Asked Questions About Best Buy

What are the store hours for Best Buy at 1600 SW Wanamaker Rd, Topeka?

Best Buy in Topeka is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Does Best Buy offer curbside pickup services?

Yes, Best Buy offers curbside pickup services to customers.