Brand Certified
Verizon
4.7(269 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
8061 W 159th St, Overland Park, KS
66223, United States
Certified by Verizon • Feb 22, 2026
(913) 229-9612
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/ks/overland-park/8061-w--159th-st.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Overland Park, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 8061 W 159th St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.7
269 reviews
5 stars
246
4 stars4
3 stars2
2 stars1
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Will, Chelsie, and Tanner, for their helpfulness, knowledge, and friendly demeanor.
Sales Experience
Several reviews highlighted positive experiences with phone upgrades and trade-ins, with staff assisting in finding the best deals and plans.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with service quality and pressure tactics, suggesting inconsistency in customer care.
Store Environment
The store ambiance was noted as calm and welcoming, contributing to a pleasant shopping experience for many customers.
Follow-Up Issues
A few customers expressed frustration with follow-up service and communication regarding trade-ins and billing issues.
- VWVicki WanerFeb 8, 20265.0Will was so wonderful, he took us through step by step. He was a pleasure!!!!!
- DSDoug SublettJan 31, 20265.0Worked with Will, he is great! If you go in this store be sure to ask for him.
- SCStacy ConwillJan 26, 20265.0Will, he was super helpful and knowledgeable. Made it fun as well!
- SSSteve SeckJan 19, 20265.0I think our reps name was Will. He was so knowledgeable and friendly! Very quick service and explained everything so well! Would recommend this store and especially Will! Thank you for a great experience!
- TVTejas VyasJan 9, 20261.0Worst service ever! I do not generally write review but due to what happened no choice. I went to the Verizon store today Jan 9th at 5 pm, store closing 6 pm. Customer rep said initially said I am available tomorrow after 1 pm. I said ok make an appointment. He asked are you a new customer; I said yes. He mentioned oh I can’t help because I don’t want to close the store down tomorrow as it will take a long time. I am like what!!! He said go to 135th and metcalf store. His attitude not friendly at all. I understand sometimes people under stress and overworked but then you should not work as a customer rep if you can’t handle. Why do they have a store open if they can’t help the customers???
Frequently Asked Questions About Verizon
What products and services does Verizon in Overland Park offer?
Verizon in Overland Park offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation and financing, prepaid plans, business accounts, and award-winning customer service.
Where is the Verizon store in Overland Park located?
The Verizon store is located at 8061 W 159th St, Overland Park, KS 66223.
What are the store hours for the Verizon Overland Park location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store offer in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or service with Verizon online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What brands of devices are available at this Verizon store?
The store carries devices from Apple, Samsung, Motorola, LG, and HTC.
Does Verizon in Overland Park support 5G service?
Yes, Verizon provides the latest devices with full Verizon network coverage including 5G service for consumers and businesses.
Are there any nearby convenience stores or supermarkets where I can shop after visiting Verizon?
Yes, Market 48 and Cosentino's Markets are nearby convenience stores and supermarkets where you can shop after your visit.
What nearby dining options are available close to the Verizon store?
Nearby dining options include Costa Vida, Magic Noodle, Tropical Smoothie Cafe, Jersey Mike's Subs, Red Door Woodfired Grill, and Waldo Pizza Express.
Are there other services close to Verizon in Overland Park for health and wellness?
Yes, there are several health and wellness services nearby, including BluHawk Dental Group, Graceology Med Spa, Eye Associates of South Overland Park, MassageLuXe, Select Physical Therapy, and Posh Nails.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website