Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Overland Park, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 8061 W 159th St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
251 reviews
5 stars
230
4 stars
4
3 stars2
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Will, Chelsie, Tanner, and Kyler.
Efficiency
Many reviews highlighted the quick and efficient service provided by staff, particularly in resolving issues and setting up new devices.
Knowledgeable Staff
Several customers noted the staff's expertise in handling technical issues and providing clear explanations about products and services.
Positive Experiences
Numerous reviews reflected overall positive experiences, with customers expressing satisfaction with their purchases and the assistance received.
Mixed Reviews
While many customers had great experiences, some reported issues with customer service and high-pressure sales tactics, particularly in relation to billing and product returns.
- TCTracy Christlieb6 days ago5.0Will was super kind and helpful. Give him a raise!!
- RJRyan JonesNov 9, 20255.0Will did a great job. Highly recommend.
- KWKari WahlgrenOct 30, 20255.0Will was wonderful and made the process of getting my new phone quick and easy.
- SRShelby RadkeOct 28, 20255.0Will was extremely respectful and useful in helping me get an upgraded phone.
- JHJim HartleyOct 24, 20255.0Will Excellent service , fast , friendly and knowledgeable!
Frequently Asked Questions About Verizon
What products and services does Verizon in Overland Park offer?
Verizon in Overland Park offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation and financing, prepaid plans, business accounts, and award-winning customer service.
Where is the Verizon store in Overland Park located?
The Verizon store is located at 8061 W 159th St, Overland Park, KS 66223.
What are the store hours for the Verizon Overland Park location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store offer in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or service with Verizon online?
Yes, you can schedule appointments online at https://www.tccrocks.com/appointments/.
What brands of devices are available at this Verizon store?
The store carries devices from Apple, Samsung, Motorola, LG, and HTC.
Does Verizon in Overland Park support 5G service?
Yes, Verizon provides the latest devices with full Verizon network coverage including 5G service for consumers and businesses.
Are there any nearby convenience stores or supermarkets where I can shop after visiting Verizon?
Yes, Market 48 and Cosentino's Markets are nearby convenience stores and supermarkets where you can shop after your visit.
What nearby dining options are available close to the Verizon store?
Nearby dining options include Costa Vida, Magic Noodle, Tropical Smoothie Cafe, Jersey Mike's Subs, Red Door Woodfired Grill, and Waldo Pizza Express.
Are there other services close to Verizon in Overland Park for health and wellness?
Yes, there are several health and wellness services nearby, including BluHawk Dental Group, Graceology Med Spa, Eye Associates of South Overland Park, MassageLuXe, Select Physical Therapy, and Posh Nails.