VCA Cherokee Animal Hospital

Reviews

• LM

  Lola Morales

  6 days ago
  5.0
  Staff was so knowledgeable and kind, they were able to help my very shy kitty that had a cut on her foot and some eye discharge. They even worked around the fact that I was going out of town and kept the medication simple. Would recommend for anyone who is in between vets and needing quick and great care and for long time patients as well. You can tell that they care deeply about the animals they treat and even kept my kitty in the room with me the entire time (this is something I’ve had issues with in the past). A photo of my shy kitty :)
• KH

  Kay Harold

  Feb 10, 2026
  5.0
  This is the veterinary clinic we have used for two years since moving to the area. We have seen two of the 3 veterinarians who practice here and really like Dr. Stenstrom and Dr. Mercer. Each of their vet techs who have handled our pets have been kind and caring.
• LF

  Lori Fugitt

  Nov 29, 2025
  5.0
  They were good with Maxwell
• VC

  Vika Clark

  Oct 27, 2025
  3.0
  Absolutely thankful to have had the most incredible vet assistant, Kelsie, to help take care of my sweet Harley girl. Only rating 3 stars because front desk receptionist seem completely incompetent while one of them, the brunette, gave attitude after I asked for my refund back in cash (which I paid with) since they charged me for the exam fee which was supposed to be free for first time patients. Brunette was extremely rude, unprofessional, and just overall has a very ugly energy she’s putting out. This is NOT someone you want to be the face of the veterinary office. Needs to be retrained on professionalism asap. Employees complaining about their system, even the manager saying “it’s stupid”. Your system is not my issue & that’s something that should be figured out on your own time. Advice next time- process the refund and figure out your system your own time instead of giving attitude to a customer who is owed a refund after being mistakenly charged. The blonde worker was polite even through her frustration of the system, which I greatly appreciate. Both need retrained on their system and how to process refunds correctly. What should have been a $10 charge was a $95 dollar charge. A huge mistake on their part. This is a veterinary hospital not simply just a clinic—more vigilance is EXPECTED. For customers: try and get your prescription sent to a Walgreens/CVS! They wanted to charge $106.58 at hospital for one medicine type. We paid $42.87 at CVS.
• MG

  Mary Goodell

  Oct 16, 2025
  5.0
  Always easy to get an appointment. Caring vets who listen and give your pet the attention it needs.

Frequently Asked Questions About VCA Cherokee Animal Hospital