Brand Certified
Best Buy
4.0(4388 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
9301 Quivira Rd, Overland Park, KS
66215, United States
Certified by Best Buy • Feb 22, 2026
(913) 894-0055
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ks/overland-park/9301-quivira-rd-39.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
4,388 reviews
5 stars
2,214
4 stars
1,063
3 stars
556
2 stars
172
1 star
383
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and lack of assistance.
Product Availability
Customers appreciated the variety of products available, but there were complaints about delivery issues and inconsistent stock.
Checkout Experience
Many reviews highlighted long wait times at checkout and unhelpful cashiers, detracting from the overall shopping experience.
Technical Support
Some customers had positive experiences with technical support, while others expressed frustration with the Geek Squad's service and expertise.
- MOMariah OsterFeb 14, 20261.0Not sure how everyone else in these reviews can’t get someone to help them. I literally can’t go 45 seconds in this store without a sales person asking me if I need anything. It’s actually super annoying. I’ve worked in retail and I think it’s pretty obvious when someone looks like they need help or not. After the 8th person (seriously) came up to me within 15 minutes, I got out of there.
- SRsteven ramusFeb 6, 20265.0Employees were super helpful with the issue I was trying to get passed with mounting of a purchased tv.
- FWFrank WhiteFeb 5, 20261.0pathetic service in fact I would fire the technician who set up your AI. BS
- AGAnthony GJan 24, 20261.0Bought a Lenovo legion go Christmas of 2024. Was convinced by a manager to purchase the best buy warranty which would include accidental damage and in-store exchanges for any issues. The first time I had it exchanged it was done without a problem and it went smoothly when I tried to exchange the unit again today because of the same issues and now they're telling me they want to send it out to get it repaired. I received inconsistent information from beginning to end. If that is what is what I was told and you already did in exchange in the store once without an issue why is it a problem now.. no wonder best buy is closing stores. Service like this , I will never be returning here again
- SSShangyiJan 16, 20262.0During today’s appointment, the technician failed to resolve any of the issue I originally came in for. More concerningly, the technician removed and discarded my screen protector, which I had carefully applied myself. If it was already clear from the beginning that my issue could not be resolved through repair, I find it completely unacceptable that my phone was altered at all—especially in a way that caused unnecessary loss and inconvenience. There was no technical justification for removing the screen protector, and doing so provided no diagnostic or repair value. This experience reflects a troubling lack of care and professionalism. Based on this interaction, I strongly question the expertise of the Geek Squad team when it comes to Apple products. I regret trusting this service and would not recommend in-store Apple repairs at Best Buy to others.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy at 9301 Quivira Rd, Overland Park, KS?
Best Buy is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy at this location offer curbside pickup?
This Best Buy location offers in-store pickup but does not provide curbside pickup.
What types of products can I find at Best Buy in Overland Park?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Does Best Buy provide expert technical support at this location?
Yes, Best Buy offers Geek Squad support for services including repairs and technical assistance.
Is the Best Buy store wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
How can I contact Best Buy at 9301 Quivira Rd?
You can reach Best Buy by phone at +1 913-894-0055.
Are there nearby fitness centers near Best Buy in Overland Park?
Yes, nearby fitness centers include Planet Fitness and Anytime Fitness, which you can visit before or after shopping at Best Buy.
What beauty and hair salons are near Best Buy on Quivira Rd?
Nearby salons include Sassy Face KC, Deidre's Hair Studio, Rachel Johnson Studio RAE - Sola Salons, TaylorMade hair studio, and Soleil Hair Studio, providing convenient spots for beauty services around your shopping trip.
Is there a repair service nearby perfect for mobile phones or tech devices?
Geek Squad is right nearby, offering mobile phone store services, telecommunications, and computer repair to complement your Best Buy experience.
Does Best Buy participate in electronics recycling at this location?
Yes, this Best Buy location offers electronics recycling services to help you responsibly dispose of old devices.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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