Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Merriam for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
208 reviews
5 stars
103
4 stars
25
3 stars
12
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising staff for being helpful and friendly, while others report rudeness and a lack of assistance.
Sales Practices
Several reviews express concerns about aggressive sales tactics and upselling, leading to customer dissatisfaction and feelings of being pressured.
Technical Assistance
While some customers received effective help with technical issues, others reported poor service and unresolved problems, leading to frustration.
Store Experience
Customers noted long wait times and disorganization in the store, contributing to negative experiences.
Positive Staff Interactions
Certain employees received high praise for their professionalism and helpfulness, creating positive experiences for some customers.
- JJJunior4 days ago4.0Samantha was the worst employee ever, never going here again. DONT GET INSURANCE, THEY MIGHT AS WELL BE SELLING USED CARS. VERIZON MORE LIKE VOLVO HAHA 10/10 WOULD RECOMMEND TO A FRIEND. CHASE WAS EXCELLENT THROUGHOUT MY VISIT, except for
- BRBenjamin RiveraDec 8, 20251.0This kids started a online delivery phone sale on my behalf even though i had told them to cancel the sale… possibly to secure their commissions… beware of this store., get to the one in main st and 33rd st in Missouri, you’ll pay less than 1/2 on taxes
- SZSilas ZelayaDec 4, 20255.0This Verizon is an excellent store with professional and efficient workers who make purchasing phones or dealing with technical issues a lot easier. I purchased a phone for Black Friday, and was not only helped, but also given an excellent deal on my phone plan. Samantha, in particular, was a joy to be around. They were efficient, answered all of my questions, and helped me get the best possible deal I could, given my situation. Sam made my experience such a smooth and enjoyable one. I recommend this store, and if possible, I recommend getting a phone through Samantha. She is VERY good at getting the best possible deals.
- TBThea BellOct 10, 20255.0Samantha was absolutely wonderful as a matter fact I’m a talk three of my friends to go to Verizon. That’s how nice it is the one that I’m in now in Merriam I will give her 10 stars. Thank you.
- CJCollin JeschkeSep 29, 20255.0I would like to tell everybody about Chase over here at the Marion store in Kansas City went above and beyond, but he should’ve done and nobody could figure it out but he did congratulations to our team. Well done. Don’t lose this guy. He’s smart.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Merriam?
The Verizon store in Merriam is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones are available at the Verizon Merriam store?
The store offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL, including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online through Verizon's website or the My Verizon app for your convenience.
What services does the Verizon Merriam store provide for businesses?
The store offers business cell phones, mobile hotspots, tablets, laptops, and wireless internet and voice plans tailored to business needs.
What delivery and pickup options are available when ordering from Verizon Merriam?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your orders.
Does Verizon Merriam accept mobile payments and debit cards?
Yes, Verizon Merriam accepts payments via mobile NFC, debit cards, and also allows you to pay with a paycheck; cash-only payments are not required.
Is there a nearby Verizon Business Services location near the Merriam Verizon store?
Yes, Verizon Business Services is located nearby and offers specialized telecommunications and mobile phone services for businesses.
What dining options are available near the Verizon store in Merriam?
Nearby dining includes Papa John's Pizza, Starbucks, Chili's Grill & Bar, IHOP, China Garden, McDonald's, Subway, and It's Just Wings, providing a variety of food choices before or after your visit.
Are there shopping options close to the Verizon Merriam store?
Yes, you can visit nearby stores such as Famous Footwear, Old Navy, Marshalls, Five Below, Ross Dress for Less, and Party City for clothing, footwear, and party supplies.
Is there a convenient ATM or bank near the Verizon location in Merriam?
An UMB Bank ATM is located close to the Verizon store, providing easy access to cash and banking services near your visit.