Feedback on customer service is mixed; while some staff are praised for being helpful and knowledgeable, others are criticized for being unresponsive or uninterested.
Product Availability
Customers noted that the store often has a good selection of products, but some reported issues with stock levels and availability.
Store Environment
The store is generally described as clean and organized, but some customers feel it is cluttered and difficult to navigate.
Staff Knowledge
Many reviews highlight the staff's knowledge and ability to assist with technical questions, although there are instances of staff lacking expertise in certain areas.
Online Service Issues
Several customers expressed frustration with online customer service and communication, particularly regarding order fulfillment and support.
AI
Anotherman Inthecrowd
Nov 10, 2025
5.0
This locations was very good, associates are very attentive, polite and knowledgeable of the products they sell.
JP
Joe Parsons
Nov 9, 2025
5.0
This is one of the better locations. Clean, friendly and attentive staff. Always has what I'm looking for in store.
DJ
Doc John
Oct 22, 2025
5.0
Nice customer service reps. working there. Knowledgeable, courteous, real helpful. Hats off to "Stefen" & a young lady who also helped (didn't get her name,sorry). Good experience, good job! 👏👍
AF
Abigail Fromholtz
Oct 11, 2025
5.0
Art, the Verizon Specialist, was very knowledgeable and helped us get a great deal on a phone. He discussed all the options, answered our many questions, and helped us choose what worked best for us. Would recommend him to anyone looking for a new device or phone plan.
DM
Donovan Mathews
Sep 26, 2025
5.0
Had an extremely good experience today with a gentleman helping us buy a motherboard and CPU. He was very knowledgeable and helped us avoid some easily-made mistakes.