Verizon

4.7
395 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Leawood, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5280 W 119th St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
5280 W 119th St, Leawood, KS
66209, United States

Hours

Reviews

4.7
392 reviews
5 stars
360
4 stars
5
3 stars
1
2 stars
2
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Chelsie and Jem, for their exceptional service, knowledge, and helpfulness.

Efficiency

Many reviews highlighted the quick and efficient service provided by staff, making the process of getting new phones or resolving issues smooth and hassle-free.

Product Knowledge

Staff demonstrated strong knowledge of products and services, effectively answering customer questions and providing tailored recommendations.

Long Wait Times

Some customers reported long wait times, indicating a need for improved efficiency during busy periods.
  • MB
    Markus B
    Dec 31, 2025
    1.0
    Store doesn’t keep accurate inventory data. Verizon website says they have phones in stock. I placed an order for 1 hr pickup. The very next email I get says the phones are back ordered until the 9th, today’s the 31st. They ran my credit took my money and bait switched me. New customer experience is already sour… Update shortly after making this review my order was mysteriously cancelled. This location and TCC is a joke
  • GD
    Gina DeNicola
    Dec 6, 2025
    5.0
    Chelsea helped me out today! She's so sweet and helpful thank you so much!
  • TT
    Trudy
    Dec 5, 2025
    5.0
    Came in today to get some help on my phone and Chelsie helped me quickly and easily! Thank you for being great!
  • JI
    Jamie Ivey
    Dec 5, 2025
    5.0
    I came in today to get my son‘s phone up and working and we decided to go ahead and take advantage of their new phone deal. He got a new iPhone 17 and I was able to get a new tablet and a new Apple Watch for myself. Thank you so much, Chelsea for being such a big help. You have a great day!
  • CM
    Carolyn Miller
    Nov 26, 2025
    5.0
    Chelsie was fantastic. It’s the holiday time and people can be impatient but Chelsie was there taking control and managing very well. She went above and beyond to ensure i wouldn’t have to come back, answered all of my questions. She really deserves to be recognized for her hard work. Thank you for your help!

Frequently Asked Questions About Verizon

What is TCC Leawood, Verizon authorized retailer?

TCC Leawood is a Verizon authorized retailer offering the latest Verizon devices, including 5G services, smartphones, tablets, Verizon home internet, and award-winning customer service.

Where is the Verizon store located in Leawood, KS?

The Verizon store is located at 5280 W 119th St, Leawood, KS 66209, US.