Had an appointment but they still made me wait an hour just to see me. Didn’t even pretend to care about the customer. Ultimately didn’t fix the issue
RB
Robert Barnett
Nov 17, 2022
1.0
Good luck navigating through their voice menu. Hope their assistance is not so klutzy and frustrating.
JR
Josh Rosa
Jun 11, 2022
5.0
Dash cam install went very well and was done at a good price.
JL
Jim Lee
Mar 20, 2022
5.0
I have an older iMac and the newer 3.0 USB powered devices won't always work using the older 2.0 USB ports on my iMac. Best Buy's Geek Squad hooked me up with a powered USB hub that plugs into a wall socket. Now my older 2012 iMac can access 3.0 devices, such as my new Samsung SSD external hard-drive.
DB
Dheni B
Sep 7, 2016
1.0
Bad customer service. I don't know know if these guys missed thr training day on how to treat a customer, becayse they sure ass hell lack in that department. All I wanted to know is what time my apoinment was. The man I was speaking with didn't want to give me that information, because he kept telling me the system was down and checking my appointment was going to take a while. Nevertheless, after I told him that was the main reason I was calling and that I'll wait. He proceeded to tell me that my name was not in the system. Ten minutes into into the conversation I mentioned that I needed something with my car fixed light bulb finally went off in this guys head that he was checking my name in the wrong system. After I asked him if I could move my time he preceded to give me a list of reasons as to why tHat wasn't possible. Overall, roadblock of stupid excuses in a ten minute time frame. Cancelled my appointment. Will never be back there.
What services does Geek Squad at Best Buy in Lawrence, KS provide?
Geek Squad offers tech repair, setup, and support services including computer repair, cell phone repair, data recovery, electronics repair, and appliance repair. Services can be scheduled in-store or online.
Where is Geek Squad located in Lawrence, KS?
Geek Squad is located at 2020 W 31st St, Lawrence, KS 66046.
What are the operating hours for Geek Squad at Best Buy in Lawrence?
Geek Squad is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at Best Buy in Lawrence?
You can contact Geek Squad at +1 785-843-0657.
Can I schedule Geek Squad services online?
Yes, you can schedule Geek Squad services online via their website or visit the store to schedule in person.
What is the featured promotion currently offered by Geek Squad at Best Buy in Lawrence?
Geek Squad is currently promoting Black Friday Deals, which you can find more about on their website.
What nearby stores can I visit along with Geek Squad at Best Buy?
You can visit Best Buy electronics store located nearby for appliances and electronics shopping.
Are there any dining options near Geek Squad in Lawrence?
Yes, nearby dining options include Paleteria Chihuahua (Mexican restaurant and candy store), Torchy's Tacos (taco restaurant), LongHorn Steakhouse (steakhouse), Firehouse Subs (sandwich shop), and Five Guys (burger restaurant).
What services related to home improvement are near Geek Squad at Best Buy?
Nearby home improvement options include The Home Depot, Lawrence Floor Trader, Granite Centers, and Signature Cleaning, offering appliances, flooring, construction services, and cleaning.
Is there a gas station near Geek Squad at Best Buy for convenience?
Yes, there is a BP gas station and convenience store nearby for fuel and essentials.