Geek Squad

2.7
21 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2020 W 31st St, Lawrence, KS
66046, United States

Hours

Reviews

2.7
21 reviews
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  • JM
    Joseph Minder
    Apr 13, 2025
    1.0
    Had an appointment but they still made me wait an hour just to see me. Didn’t even pretend to care about the customer. Ultimately didn’t fix the issue
  • RB
    Robert Barnett
    Nov 17, 2022
    1.0
    Good luck navigating through their voice menu. Hope their assistance is not so klutzy and frustrating.
  • JR
    Josh Rosa
    Jun 11, 2022
    5.0
    Dash cam install went very well and was done at a good price.
  • JL
    Jim Lee
    Mar 20, 2022
    5.0
    I have an older iMac and the newer 3.0 USB powered devices won't always work using the older 2.0 USB ports on my iMac. Best Buy's Geek Squad hooked me up with a powered USB hub that plugs into a wall socket. Now my older 2012 iMac can access 3.0 devices, such as my new Samsung SSD external hard-drive.
  • DB
    Dheni B
    Sep 7, 2016
    1.0
    Bad customer service. I don't know know if these guys missed thr training day on how to treat a customer, becayse they sure ass hell lack in that department. All I wanted to know is what time my apoinment was. The man I was speaking with didn't want to give me that information, because he kept telling me the system was down and checking my appointment was going to take a while. Nevertheless, after I told him that was the main reason I was calling and that I'll wait. He proceeded to tell me that my name was not in the system. Ten minutes into into the conversation I mentioned that I needed something with my car fixed light bulb finally went off in this guys head that he was checking my name in the wrong system. After I asked him if I could move my time he preceded to give me a list of reasons as to why tHat wasn't possible. Overall, roadblock of stupid excuses in a ten minute time frame. Cancelled my appointment. Will never be back there.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Lawrence, KS provide?

Geek Squad offers tech repair, setup, and support services including computer repair, cell phone repair, data recovery, electronics repair, and appliance repair. Services can be scheduled in-store or online.

Where is Geek Squad located in Lawrence, KS?

Geek Squad is located at 2020 W 31st St, Lawrence, KS 66046.