Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Junction City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
231 reviews
5 stars
125
4 stars
37
3 stars
14
2 stars
14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees are praised for their helpfulness, while others, particularly the manager Leilani, received criticism for being rude and unhelpful.
Sales Tactics
Several customers reported aggressive and predatory sales tactics, feeling pressured into unnecessary purchases.
Staff Performance
While some staff members, like Bryan and Ciara, were highlighted for their exceptional service, others were noted for being unhelpful or dismissive.
Store Experience
Customers appreciated the cleanliness and organization of the store, but expressed frustration with long wait times and limited hours.
Technical Support
Customers reported dissatisfaction with the technical support provided in-store, often being directed to call customer service instead of receiving help on-site.
- IRIvy ReuterNov 2, 20255.0I just want to write a good review for the employee Bryan Johnson. He was trying very hard to help us with a problem another employee (manager) caused. He was very sympathetic to our issue and did everything in his power to help. Definitely deserves a raise or promotion for what he has to deal with at this store aka the manager. He also deserves a raise because he genuinely cares about the customers unlike the manager Leilani. Leilani was extremely rude to myself and my mother for an issue she caused. She avoided the problem and continued to walk away and help other customers stating that she couldn’t help us and wouldn’t help us. The proper measures have been taken to make sure the store has a great manager and not a rude one. Hopefully the right thing is done and Bryan is made a manager considering he actually cares about his customers.
- CSCasey SpeerAug 30, 20251.0My son wanted to start his own cell phone plan and was on the receiving end of what I believe was predatory sales tactics. Ended up with multiple lines pressured into internet equipment and plans he didn't need. This would have been bad but what was worse was 6 months ago my wife was pressured in the same way but walked away before she signed anything. This kind of sales treatment is what give all stores a bad name.
- RSRachael SpeerAug 29, 20251.0Most aggressive sales people ever. No means no. Almost like predators. Next time im filing a formal complaint.
- ASAshley StewartAug 8, 20255.0After not getting great service at the Manhattan store and spending hours on the phone with Verizon we stopped into the Junction City location. Bryan and Leilani went above and beyond to help us!!! We will never go to another location again!! They are the definition of top notch customer service and compassion!!
- GJGavin JanssenJul 20, 20252.0Staff sucks at this location
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Junction City location?
The Verizon store in Junction City is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which major smartphone brands are available at the Verizon Junction City store?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL at the Verizon Junction City store.
What types of products does Verizon Junction City offer for business customers?
Verizon Junction City offers business cell phones, mobile hotspots, tablets, and laptops to meet business needs.
Can I schedule an appointment or order products online for pickup at Verizon Junction City?
Yes, you can schedule an in-store appointment or place an online order for pickup at the Verizon Junction City store. Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
What mobile plans and services are offered at Verizon Junction City?
Verizon offers mobile plans, wireless internet plans, and voice plans at the Junction City location.
How can I pay for purchases at Verizon Junction City?
You can pay by check, debit card, or mobile NFC payment methods; cash-only payment is not required.
Where is Verizon Junction City located?
Verizon Junction City is located at 613 E Chestnut St, Junction City, KS 66441, USA.
Which nearby restaurants can I visit before or after shopping at Verizon Junction City?
Nearby dining options include Taco Bell, Arby's, La Fiesta Mexican Restaurant, Family Buffet, Freddy's Frozen Custard & Steakburgers, Pizza Hut, Hunt Brothers Pizza, and Cox Bros BBQ.
Are there fitness or gym facilities near Verizon Junction City?
Yes, Planet Fitness is nearby, offering gym and active life facilities where you can workout before or after visiting Verizon.
What nearby stores or convenience shops can I visit while at Verizon Junction City?
Near Verizon Junction City, you can visit Dollar Tree for discount items and party supplies, ALDI USA for groceries, Walmart Vision & Glasses, Walmart Photo Center, Shop Quik Stores convenience store, U-Stop Convenience Shop, as well as key and locksmith services at minuteKEY and Minute Key.