Verizon

4.1
225 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Great Bend’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3407 10th St, Great Bend, KS
67530, United States

Hours

Reviews

4.1
224 reviews
5 stars
143
4 stars
22
3 stars
15
2 stars
17
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, knowledge, and willingness to help, particularly highlighting employees like Megan, Jerad, and Ryan.

Sales Experience

Several reviews mentioned positive experiences with phone purchases and upgrades, noting staff assistance in navigating options and setting up devices.

Negative Experiences

Some customers reported issues with service quality, including long wait times, rude staff, and dissatisfaction with the return process.

Technical Support

Customers appreciated the technical assistance provided by staff, especially in troubleshooting and setting up devices.
  • GR
    G Rose
    3 days ago
    1.0
    The Verizon Agent in chat is refusing to help me with my internet issue after they told me my Internet Service was hacked. Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers.
  • JG
    Jesus Gil
    Sep 12, 2025
    1.0
    Bought a phone outright there and went to return a week later( verizon policy states I can return within 30 days and get full refund), I tried to return and was giving run around... They are worried about their commission on the sale of phone that they did not care to return... Next time I will buy an unlocked phone from walmart and activate through Verizon, very rude and very dishonest.. I am stuck with this phone now that they refuse to return because it will dock their commission.. Better service though customer care.... Never again buy another phone there, verizon customer service is alot better and dont give you the run around... This store only cares about making its commission....
  • DM
    Darrel McMurtrie
    Sep 17, 2018
    5.0
    Jerad Powell helped me get into my new phone and tablet today. I was very pleased with his customers service. Will recommend others to him
  • JD
    Julie Duryee
    Sep 14, 2018
    5.0
    Chris Landrum was fantastic!! Customer service!! He helped me fix my phone! I was so happy!!!
  • AR
    Amanda “Skyler Sirinity Smith” Rigby
    Aug 10, 2016
    2.0
    Really long wait times when at store site for assistance. However once your up its a good experience nice friendly service but only kinda helpful, depending on your need.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Great Bend?

The Verizon store is located at 3407 10th St, Ste A, Great Bend, KS 67530.

What are the operating hours for the Verizon store on weekdays?

The Verizon store operates from 10:00 AM to 7:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.