Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Concordia, KS. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
170 reviews
5 stars
149
4 stars
3
3 stars
3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kiki, Cynthia, and Naomi.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and willingness to go above and beyond to assist customers.
Mixed Experiences
While many customers had positive experiences, some reported long wait times and unhelpful service from certain employees, indicating inconsistency in service quality.
Technical Assistance
Customers appreciated the thoroughness in resolving technical issues, with staff often going the extra mile to ensure devices were set up correctly.
Store Environment
The store was generally described as welcoming and friendly, contributing to a positive shopping experience.
- NDNancy DugasNov 13, 20255.0Kiki did a great job fixing my problem!
- PRPaula RoeggeNov 12, 20255.0I came in to upgrade my phone and had the most enjoyable experience. Kiana was pleasant, helpful, and knowledgeable. She explained everything clearly and was patient with me when I didn’t understand something. There seems to be a lot of turnover at this store, but I hope Kiana is here every time I come in!
- JGJody GladbachOct 23, 20255.0We had great service kiki was fun and super intelligent.I think this girl needs a raise! She saved the day for me! She seems like manger status!
- TPTed PaulsenOct 7, 20255.0I came in a few days ago and the lady named Cynthia told me she couldn't help. I came in a few days later and kiki was able to solve my issues.
- JRJackie RamseySep 30, 20255.0Cynthia is a wonderful you lady that help me get rid of a virus.
Frequently Asked Questions About Verizon
What products does the Verizon store in Concordia, KS offer?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for the Verizon location at 1578 Lincoln St, Concordia?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, and Saturday from 10:00 AM to 5:00 PM. It is closed on Sundays.
Can I pick up my order in-store at this Verizon location?
Yes, this Verizon location offers in-store pickup services.
What payment options are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide recycling services for electronics?
Yes, the store offers electronics recycling services.
What brands can customers find at this Verizon Authorized Retailer?
Customers can shop for brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Casemate.
Are there nearby restaurants where I can dine before or after visiting the Verizon store?
Yes, nearby places include New Dragon House, a Chinese buffet restaurant, Burger King, Arby's, and Subway, offering various dining options close to the store.
What nearby stores can I visit for additional shopping needs around the Verizon store?
Nearby shopping options include Bomgaars department store, Dollar General discount store, Upcycle Consignment Boutique thrift store, and Mountain Gypsy CBD retail store.
Are there financial and service-related businesses near the Verizon store?
Yes, Edward Jones (financial advising), Western Union (money transfer), and Elk State Bank are nearby for financial services.
Does the Verizon store at 1578 Lincoln St offer support in multiple languages?
Yes, the store offers services in English and Spanish.