Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,029 reviews
5 stars
1,084
4 stars
481
3 stars
203
2 stars
76
1 star
185
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, many customers reported poor service and unhelpful staff.
Product Knowledge
Some staff members were noted for their knowledge and helpfulness, but there were also complaints about misinformation and lack of assistance.
Installation Issues
Several customers experienced problems with product installation, leading to damaged items and dissatisfaction with the company's response.
Store Environment
The store environment received positive remarks for cleanliness and organization, but some customers noted issues with staff availability.
Online Order Fulfillment
Customers expressed frustration with online order fulfillment, including cancellations and lack of stock for items that were advertised.
- JZJill ZNov 15, 20251.0I see that I'm not the only one here to share my experience from today, as someone only two hours ago had the same thing happen to them. Went to make a return, and the older cashier (didn't get her name) was cold and dismissive. We told her we had an item to return without a receipt and without any effort to help, she flat out refused it. After we told her we had already looked up the return policy online, she reluctantly called over a manager (who was actually willing to help) and we finally got a resolution. Had we not been previously informed, we would've been offered zero help. Based on this interaction, we will be hesitant to come here again.
- LWLevi WoodNov 15, 20251.0Will never go back to the Valpo Best Buy after today. Tried to do a return and the “customer service” associate, Carol was a nightmare to deal with. First, her attitude was appalling and beyond rude. She rolled her eyes after asking questions why she is denying the return so promptly, then proceeds to say “guess you’ll have to go to the manufacturer anyway, huh?” Real snarky after offering no assistance to my husband or I. Carol the entire time was just nasty to deal with giving 1 word answers and just attitude of a toddler. We purchased this item less than a week ago and she won’t honor any return policy they have printed on their counter. I’ve shopped Best Buy for years but that’s absolutely over. I’m currently on hold with customer service to cancel my rewards card and close my accounts. Clearly the management here lacks and it’s apparent in how the staff treat people and how filthy the store is. I can 100% see why everyone goes to Amazon now to avoid being treated like garbage by people in blue polos.
- VUViolet UltraNov 7, 20255.0Clean store. It seems like almost half the items had a sign requiring me to ask an employee if they had any in stock which kind of made it a pain to browse.
- KLkristopher lhotakNov 5, 20251.0Was there yesterday 11/4/2025 and bought a pair of 200 dollar bose headphones to my shock when I when to use them today and realized they sold me an already open used pair that was still connected to someone's iPhone and they are junk extremely disappointed and upset for $200
- SPS PNov 4, 20255.0They have very good deal,sales person and management, they do very good job. When my son he found out that I'm shopping for a gas stove, he made me go there and buy from Best Buy. I bought a very good model, kitchen aid oven, I am very happy with that gas stove. Thanks everyone.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Valparaiso, IN?
Best Buy in Valparaiso, IN is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup?
No, this Best Buy location does not offer curbside pickup but has in-store shopping and same-day in-store pickup options.
Where is Best Buy located in Valparaiso?
Best Buy is located at 91 Silhavy Rd, Suite 101, Valparaiso, IN 46383, USA.
What types of products and services does Best Buy in Valparaiso offer?
Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same-day pickup all in one place.
Is the Best Buy store in Valparaiso wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance to accommodate all customers.
Can I get my electronics repaired at this Best Buy location?
Yes, this Best Buy location provides service and repair, including support from Geek Squad.
Are there places nearby where I can get additional computer or tech support?
Yes, Geek Squad is located nearby offering TV mounting, IT service, and computer repair services for your convenience.
What shopping options are available near Best Buy in Valparaiso?
Nearby shopping options include Ross Dress for Less, Ulta Beauty, Bed Bath & Beyond, and Marshalls, perfect for combining errands or enjoying a shopping trip.
Are there any dining options close to Best Buy in Valparaiso?
Yes, nearby dining options include Noodles & Company, Firehouse Subs Valparaiso Walk, Red Robin Gourmet Burgers, and Chick-fil-A.
Does the Best Buy store accept debit cards or require cash only?
The Best Buy store accepts debit cards and does not require cash only payments.