Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,043 reviews
5 stars
1,094
4 stars
480
3 stars
203
2 stars
77
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were criticized for being rude or unhelpful.
Product Issues
Several customers reported issues with products, including receiving used items and problems with installations.
Store Environment
The store was noted for being clean, but some customers experienced difficulties finding assistance or navigating the layout.
Delivery and Fulfillment
Customers expressed frustration with delivery issues and order fulfillment, including missed delivery windows and unresponsive customer service.
- JRJonathan Rocke4 days ago5.0Geek squad was super helpful with a repair to a laptop. Answered questions and explained the process well.
- JGJo's GratitudeJan 1, 20265.0I experienced excellent assistance by Branden and Griffin at the Valparaiso store tonight. No rushing me, Griffin saw I was waiting and got cut off by another customer so he called for backup. Brandon saw the product I was looking for and made sure I knew what type of ink I would need in the future. He rang up the one I wanted that wasn’t in stock so it could be delivered to my home in two days. All this was done with gentle ease. This was the best shopping experience I have had in years. I highly recommend the Valparaiso Best Buy.
- MHMelissa HDec 15, 20255.0I recently visited Best Buy with the intent to make a return, and I was assisted by an employee named Chi. I am writing to highly commend him for his truly exceptional customer service. Chi was incredibly understanding and empathetic as I explained my reason for the return. He demonstrated a genuinely caring attitude, taking the time to offer alternative solutions and explain the installation process. His above-and-beyond help completely changed my mind I actually kept the item because of his assistance and reassurance. Thank you, Chi!
- EEErinDec 11, 20255.0Brady was super friendly and helpful. Nice people, always wanna help. Were looking at outdoor cameras to monitor our horses and Brady was very helpful helping us figure out the monthly subscription prices per company and such.
- JTJames TroxelDec 6, 20251.0The manager “Jason” (bald head, garbage attitude) everyone else was very nice, very amicable… THE ONE STAR IS SOLEY FOR JASON. The airpod 4 is advertised online right now for 129.99 at Best Buy. IT IS ALSO ADVERTISED IN STORE ON THE SHELF FOR 129.99 he tried charging me 180$ for them. Would not honor the sticker price so I went to Meijer and bought them for 129.99…HIS REASONING FOR NOT HONORING THE PRICE ON THE SHELF AND ONLINE WAS….. “these are locked up behind a case and get shuffled around”… absolutely makes zero sense. Jason gets two thumbs down… DO BETTER BEST BUY.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Valparaiso, IN?
Best Buy in Valparaiso, IN is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup?
No, this Best Buy location does not offer curbside pickup but has in-store shopping and same-day in-store pickup options.
Where is Best Buy located in Valparaiso?
Best Buy is located at 91 Silhavy Rd, Suite 101, Valparaiso, IN 46383, USA.
What types of products and services does Best Buy in Valparaiso offer?
Best Buy offers TVs, computers, appliances, and more with expert advice, Geek Squad support, and same-day pickup all in one place.
Is the Best Buy store in Valparaiso wheelchair accessible?
Yes, the Best Buy store has a wheelchair accessible entrance to accommodate all customers.
Can I get my electronics repaired at this Best Buy location?
Yes, this Best Buy location provides service and repair, including support from Geek Squad.
Are there places nearby where I can get additional computer or tech support?
Yes, Geek Squad is located nearby offering TV mounting, IT service, and computer repair services for your convenience.
What shopping options are available near Best Buy in Valparaiso?
Nearby shopping options include Ross Dress for Less, Ulta Beauty, Bed Bath & Beyond, and Marshalls, perfect for combining errands or enjoying a shopping trip.
Are there any dining options close to Best Buy in Valparaiso?
Yes, nearby dining options include Noodles & Company, Firehouse Subs Valparaiso Walk, Red Robin Gourmet Burgers, and Chick-fil-A.
Does the Best Buy store accept debit cards or require cash only?
The Best Buy store accepts debit cards and does not require cash only payments.