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Best Buy

4.1
(2058 reviews)

Business Details

91 Silhavy Rd, Valparaiso, IN
46383, United States
(219) 548-8537

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
91 Silhavy Rd, Valparaiso, IN
46383, United States

Hours

Reviews

4.1
2,058 reviews
5 stars
1,105
4 stars
481
3 stars
203
2 stars
79
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were criticized for rudeness and poor assistance.

Product Knowledge

Many customers noted that staff were knowledgeable about products and provided helpful guidance during their shopping experience.

Delivery Issues

Several reviews highlighted problems with delivery services, including missed appointments and poor communication regarding delivery times.

Store Cleanliness

The store was generally reported as clean, although some customers mentioned issues with product availability and the need for assistance to check stock.

Overall Experience

While some customers had positive experiences and praised specific employees, others expressed frustration with the service and vowed not to return.
  • ES
    Ed Sliwa
    4 days ago
    5.0
    Great help with buying a new laptop. Linda at Geek Squad was a great help with set up.
  • CR
    Chris Ranweiler
    Feb 18, 2026
    5.0
    I visited recently to compare prices of a full kitchen package. Had amazing customer service from the minute I walked in the entrance. Ended up making the purchase that day after seeing the bundle pricing. Even added in a new OLED I had been on the fence about. I will drive out of my way to visit this specific Best Buy going forward, thanks to all the help from the staff and Dom.
  • RH
    Rodney Hawkins
    Feb 11, 2026
    5.0
    ordered online. was great service. was met by Shawn in the phone area he was great. and helped me out.
  • MK
    Marcin Ksiezyc
    Feb 6, 2026
    1.0
    Don't waste your time getting your car starter there. I got one had an appointment scheduled with Ross. He called me day before appointment. Just let me know. I need to order another wire and harness which on their website didn't require .I order parts $l07 that pushed me back two weeks day of the appointment left work early. Drop the car off to them with the parts had my wife drove 60 miles with the two-year-old kid in 15° weather to pick me up 20 minutes into it. They called and told me they can't hook it up manager of the store name, dom and Russ when I spoke to both of them. They were acting like clowns and laughing to my face about it. Never do business at that store again.
  • BD
    Biscuit Dingus
    Jan 18, 2026
    5.0
    My review is based on the actual location and not so much the greater company. No best buy, im not signing up for your rewards program or credit card or anything else that shows up on the card reader, for the love of god im here to buy an object i dont want shipped to my door because itll get stolen from my porch. Thats what the business niche of best buy is now, either you want something faster than amazon can manage, youre a weirdo like me who doesnt use amazon, or you want to get the item in person. That market is tiny, cater to it, stop wasting my time, im not getting your god awful credit card. Now that is no fault of the employees here, theyre just paid to do that. They otherwise have overall excellent customer service and seem to collaborate well, im never ignored and never bombarded, the employees know the store and the products well. Thats what is valuable these days for any brick and mortar electronics store. Im here because i want to actually see the stupid expensive object im buying in person, if i am burdened with the process of having to do all that in person i expect it to be made as reasonable as possible, the team here at this store does that excellently.

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in Valparaiso, IN?

Best Buy in Valparaiso, IN is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.

Does this Best Buy location offer curbside pickup?

No, this Best Buy location does not offer curbside pickup but has in-store shopping and same-day in-store pickup options.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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