Verizon

4.0
586 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Terre Haute for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
3373 S Us Highway 41, Terre Haute, IN
47802, United States

Hours

Reviews

4.0
439 reviews
5 stars
264
4 stars
56
3 stars
33
2 stars
20
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Sierra, Tony, and Dalton for their exceptional service.

Wait Times

Several reviews noted long wait times, with some customers expressing frustration over delays in service despite the staff being helpful once attended to.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about rude or unhelpful staff, leading to a mixed overall perception of service quality.

Knowledgeable Staff

Customers frequently highlighted the staff's knowledge and ability to resolve issues effectively, contrasting with experiences of poor service from phone support.

Store Environment

Some reviews mentioned the store's organization and setup as problematic, contributing to customer dissatisfaction during visits.
  • DR
    Dedra Ricks
    Nov 14, 2025
    1.0
    I've been with Verizon for almost a year with no missed payments. Now they've added an additional $100. Ive been on the phone for almost a year and everyone is acting like they don't have since.
  • RL
    Robin Lynch
    Oct 26, 2025
    4.0
    Grr
  • BC
    Barbara Cooper
    Aug 29, 2025
    5.0
    This one girl named Sierra was the best person I have ever seen to help she helped me get issues taken care of when I was on the phone with 7 people before none of them had a clue She is awesome at this store
  • BB
    Bob Beck
    Aug 19, 2025
    5.0
    Went here on a weekend evening and got right in with no wait. Staff was very helpful. I got in and out with no issues.
  • WH
    Wayne Harden
    Jul 9, 2025
    3.0
    Verizon's Verizon if you need a good cell phone service go to Verizon I have to use Verizon because of where I live it's the only service that works

Frequently Asked Questions About Verizon

What are the Verizon store hours in Terre Haute, IN?

The Verizon store in Terre Haute is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which smartphone brands does the Verizon store in Terre Haute carry?

The store carries the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.