Best Buy

4.1
1917 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3676 S US Highway 41, Terre Haute, IN
47802, United States

Hours

Reviews

4.1
1,917 reviews
5 stars
1,018
4 stars
448
3 stars
235
2 stars
62
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, many reported poor service, long wait times, and difficulty reaching the store by phone.

Product Availability

Customers expressed frustration with product availability and delivery issues, including receiving incorrect items and delays in delivery.

Store Environment

The store is generally described as clean and well-stocked, but some customers noted a lack of staff availability to assist.

Pricing

Prices are perceived as high, with some customers finding better deals online or at competitors.

Employee Attitude

While some employees were commended for their friendliness and helpfulness, others were criticized for being unapproachable or inattentive.
  • MM
    MR MOTORIST
    5 days ago
    5.0
    Had me drooling over all of the pc components that they had.
  • MW
    Marvin Wolf
    5 days ago
    1.0
    No help in-store I went to walmart 😑
  • TF
    Thelma,Richard and/or Mike Fear
    Oct 22, 2025
    1.0
    I bought 2 phones there and lost my old phone and tried to call back and see if I left it at the Terre Haute store and couldn't get them on the phone. Whoever I talked to said the only way to talk to them is to go to the store and we live 1-1/2 hours away. Very exasperating. The woman I talked to said there was no way except to go to the store. Surely they have phones there?
  • LY
    Lisa Yowell
    Oct 17, 2025
    4.0
    I knew what I wanted when I went in. Got 18 months same as cash. Ordered the refrigerator and set a date for delivery. Elijah was knowledgeable and polite. Delivery will be in 2 weeks.
  • RR
    Ryan
    Oct 16, 2025
    1.0
    I went into the store to speak with the geek squad and was waiting for me turn, once I was in there they did nothing and while I was trying to show them what was the matter with my phone? They started to proceed to the next customer to top it off. I even had a membership that was the best plan. And at that particular one was a waste of money. I had to go elsewhere and figure it out myself

Frequently Asked Questions About Best Buy

What type of products can I find at Best Buy in Terre Haute?

Best Buy offers a variety of products including TVs, computers, appliances, cameras, home electronics, and more.

Does Best Buy in Terre Haute offer in-store and curbside pickup options?

This location provides both in-store and curbside pickup services to enhance customer convenience.