Best Buy

Reviews

• KK

  Kay Keaton

  4 days ago
  5.0
  Quick and employee was nice and helped me a lot on buying a new phone
• ZB

  Zachary Beard

  Feb 7, 2026
  5.0
  Went in for an I pad for school, employees asked me what I was looking for I told them and they said okay, and turned around and started talking again. Wandered to the area where I thought they'd be and a gentleman named Josiah pointed me to where I needed to be, stood with me and gave me the best advice on what to buy and took care of my experience wholeheartedly. I value that more than my purchase... Made my day honestly. Thank you sir if you're reading this.
• TD

  Theduelling Dame

  Feb 5, 2026
  1.0
  The manager is very sexist refused to assist… refused to let me finish a sentence!!! And then resorted to the whole line. I’m yelling at you. He was the one who was yelling at me! Zero coping skills -10 for customer service.
• PH

  Philip Haverly

  Feb 3, 2026
  3.0
  Okay I guess, but it's still too hard to buy things. I'd like to see some sort of portal or process where I can just check off the features. I want a particular item to have. Such as I was looking for a laptop with certain features and I want to filter out all the other ones. The online filter is very limited such as if I wanted to find a laptop that had a 16-in screen or larger with user swappable memory and hard drive slots and a fingerprint reader and a two-in-1 design. It doesn't allow me to do that and the salesperson have very limited knowledge of their actual on floor stock and they usually just end up going and looking online which I can do anyway. Prices appear to be acceptable. Just lightly higher like maybe 5% higher Jan buying online but it would be easily justifiable because they have it in stock. Looks like I'll have to do a lot for research on my own. And narrow down what I want and then return to them. Or maybe just get it online.
• AG

  Aries Girl

  Jan 26, 2026
  5.0
  I feared divorcing the IT guy would leave me clueless in electronics world. Best Buy was like, "We got you, girl." As soon as I walked in the door, I was greeted with warmth and knowledge. Aaron was so helpful! He actually listened, responded with informed suggestions, and never pushed for a bigger, better sale. On the day I was dreading, Aaron rose to the occasion and delivered superior customer service with kindness!

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