Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, many reported poor service, long wait times, and difficulty reaching the store by phone.
Product Availability
Customers expressed frustration with product availability and delivery issues, including receiving incorrect items and delays in delivery.
Store Environment
The store is generally described as clean and well-stocked, but some customers noted a lack of staff availability to assist.
Pricing
Prices are perceived as high, with some customers finding better deals online or at competitors.
Employee Attitude
While some employees were commended for their friendliness and helpfulness, others were criticized for being unapproachable or inattentive.
MM
MR MOTORIST
5 days ago
5.0
Had me drooling over all of the pc components that they had.
MW
Marvin Wolf
5 days ago
1.0
No help in-store I went to walmart 😑
TF
Thelma,Richard and/or Mike Fear
Oct 22, 2025
1.0
I bought 2 phones there and lost my old phone and tried to call back and see if I left it at the Terre Haute store and couldn't get them on the phone. Whoever I talked to said the only way to talk to them is to go to the store and we live 1-1/2 hours away. Very exasperating. The woman I talked to said there was no way except to go to the store. Surely they have phones there?
LY
Lisa Yowell
Oct 17, 2025
4.0
I knew what I wanted when I went in. Got 18 months same as cash. Ordered the refrigerator and set a date for delivery. Elijah was knowledgeable and polite. Delivery will be in 2 weeks.
RR
Ryan
Oct 16, 2025
1.0
I went into the store to speak with the geek squad and was waiting for me turn, once I was in there they did nothing and while I was trying to show them what was the matter with my phone? They started to proceed to the next customer to top it off. I even had a membership that was the best plan.
And at that particular one was a waste of money. I had to go elsewhere and figure it out myself
What type of products can I find at Best Buy in Terre Haute?
Best Buy offers a variety of products including TVs, computers, appliances, cameras, home electronics, and more.
Does Best Buy in Terre Haute offer in-store and curbside pickup options?
This location provides both in-store and curbside pickup services to enhance customer convenience.
What are the opening hours of Best Buy in Terre Haute?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 8:00 PM.
Is the Best Buy in Terre Haute wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Does Best Buy in Terre Haute have Geek Squad support and repair services?
Yes, Geek Squad services are available at this location for expert advice and repairs.
Can I recycle electronics at Best Buy in Terre Haute?
Yes, the store offers electronics recycling services.
What nearby places can I visit after shopping at Best Buy Terre Haute?
After shopping, you can visit nearby places such as PetSmart for pet services, Bath & Body Works for beauty products, or Penn Station East Coast Subs for a quick meal.
Are there dining options near Best Buy in Terre Haute?
Yes, dining options nearby include Monical's Pizza, Buffalo Wild Wings, Antonio's Mexican Restaurant II, and Jimmy John's for a variety of cuisines.
Where can I get other shopping essentials close to Best Buy Terre Haute?
Nearby stores like Dollar Tree, T.J.Maxx, and Five Below offer discount and fashion items you might find useful.
How can I contact Best Buy in Terre Haute?
You can reach Best Buy Terre Haute by phone at +1 812-231-7039 or visit their website for more information.