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Brand Certified

Verizon

4.4
(198 reviews)

Business Details

(219) 865-2300
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Schererville, IN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
69 Us Highway 41, Schererville, IN
46375, United States

Hours

Reviews

4.4
198 reviews
5 stars
155
4 stars
13
3 stars
2
2 stars
4
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Caurice, Matt, and Brandon.

Service Issues

Several reviews highlighted problems with service, including long wait times, issues with phone activations, and difficulties in returning equipment.

Mixed Experiences

While many customers had positive interactions, there were notable complaints about unprofessional behavior and misleading information from some staff members.

Store Environment

Customers appreciated the personal touch and friendly atmosphere of the store, although some noted issues with understaffing and long wait times.
  • JS
    Joshua Smith
    4 days ago
    5.0
    S/o Reese and Donn
  • KS
    Katie Smolar
    Jan 31, 2026
    5.0
    Caurice was a huge help! He stayed after his shift to help us get everything situated, and was very kind and knowledgeable. Thank you Caurice!
  • JJ
    Jennifer Jimenez
    Jan 14, 2026
    5.0
    Matt was exceptional in the services he provided today! He is very Knowledgeable and patient. He went above and beyond to make sure iI had every thing I needed.
  • RG
    Renee Glasper
    Jan 10, 2026
    5.0
    Caurice was so helpful. Bought a new phone and every time I come in he’s always helpful
  • SE
    Sher Eenigenburg
    Dec 10, 2025
    5.0
    Matt was incredibly helpful and informative. A really good experience with getting new phones with new plans.

Frequently Asked Questions About Verizon

What products and services does Victra offer at the Schererville location?

Victra in Schererville offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide services like new lines, upgrades, new devices, and accessories.

What are the store hours for Victra in Schererville?

The Victra store in Schererville is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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