Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Schererville, IN. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
184 reviews
5 stars
146
4 stars
13
3 stars2
2 stars
4
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Brandon, Caurice, and Hope.
Store Experience
Several reviews highlighted issues with long wait times and understaffing, leading to frustration among customers.
Product Issues
Some customers reported problems with equipment returns and service commitments, indicating a lack of clarity in sales practices.
Mixed Reviews
While many had positive experiences, there were notable complaints about unprofessional behavior and poor service from certain staff members.
- RGRenee Glasper2 days ago5.0Caurice was so helpful. Bought a new phone and every time I come in he’s always helpful
- SESher EenigenburgDec 10, 20255.0Matt was incredibly helpful and informative. A really good experience with getting new phones with new plans.
- JBJames BulvaMay 31, 20235.0Amazing customer service
Frequently Asked Questions About Verizon
What products and services does Victra offer at the Schererville location?
Victra in Schererville offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. They also provide services like new lines, upgrades, new devices, and accessories.
What are the store hours for Victra in Schererville?
The Victra store in Schererville is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online orders at Victra in Schererville?
Yes, Victra offers in-store pickup service at the Schererville location.
Which payment methods are accepted at Victra Schererville?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa as payment options.
What brands are available at Victra Schererville?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Does Victra Schererville offer support in languages other than English?
Yes, Victra Schererville provides support in both English and Spanish.
Is there free Wi-Fi available at the Victra Schererville store?
Yes, Victra Schererville offers free Wi-Fi to their customers.
What nearby dining options are available if I want to eat before or after visiting Victra?
Nearby dining options include Meatheads (burger restaurant), Browers Brownies (bakery and coffee shop), Nothing Bundt Cakes (bakery and cupcake shop), Dave's Hot Chicken (chicken restaurant), Noodles & Company (noodles and American restaurant), Firehouse Subs (sandwich shop), Carrabba’s Italian Grill (Italian restaurant), Tomato Bar Pizza Bakery (pizza restaurant), Q BBQ (barbecue restaurant), Smoothie King (smoothie and juice bar), and Starbucks (coffee shop).
What other retail stores are near Victra Schererville that I might visit?
Nearby retail stores include Carter's (children's clothing store), Kirkland's (furniture store), T.J. Maxx (clothing and department store), Victoria's Secret & PINK (lingerie store), Bath & Body Works (beauty and candle store), Lane Bryant (women's clothing and lingerie), Sears (department store), OshKosh B'gosh (children's clothing), Chico's Off The Rack (women's clothing and jewelry), and francesca's (women's clothing boutique).
If I need dental or medical services near Victra Schererville, what options are available?
Nearby medical services include Sm1Le Dental Arts & Surgery (dentist), 1 Smile Dental (oral surgeon, orthodontist, pediatric dentist, cosmetic dentist), and Smile Wellness and Medspa (medical spa).