Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Schererville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
289 reviews
5 stars
154
4 stars
34
3 stars
17
2 stars
12
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received high praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Store Management
Several reviews mentioned poor management practices, including disorganization and lack of support for staff, leading to negative customer experiences.
Product Knowledge
Some employees demonstrated excellent product knowledge and were able to assist customers effectively, while others were noted for lacking the necessary skills to help.
Wait Times
Customers frequently reported long wait times and inadequate staffing, leading to frustration and dissatisfaction.
Sales Practices
There were complaints about misleading promotions and upselling tactics, which left some customers feeling deceived.
- TSTJ SS2 days ago5.0Had the pleasure of getting help from "Jimmy," who I believe is originally from the Merrillville location, and also Felix and Marvelle (sorry if I spelled that wrong) at this location this week (1/8) and let's just say this place seems to have a great team on their hands. They were all so very helpful, patient, and kind. I appreciated that very much! Thanks so much for all the help guys! :)
- TGTikva GoldJan 4, 20261.0Worst still not being given directions
- ALalexis lDec 29, 20251.0awful customer service when I explained I didn’t want any extra promotions besides a basic new customer line they wouldnt give us any options unless we paid for internet service I didn’t want or come there for when I told my husband we’d probably have better service down the street the employee told us probably and he was sure right dont even bother wasting your time
- MPMark PerezDec 13, 20251.0Very disorganized, very unhelpful, completely wasted my time by just having me call a number myself
- KHKimberly HinkelDec 10, 20255.0What a great experience!! These guys know their stuff! Very professional, friendly and know their way around the Verizon world!! Would have left 10 stars if I could have!!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Schererville?
The Verizon store in Schererville is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones can I find at the Verizon store in Schererville?
You can find the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon Schererville store offer in-store pickup or delivery services?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment to visit the Verizon Schererville store?
Yes, you can schedule an in-store appointment online or use the My Verizon app to plan your visit.
What types of products does the Verizon store in Schererville offer for business customers?
The store offers business cell phones, mobile hotspots, tablets, and laptops along with mobile, wireless internet, and voice plans.
What payment methods are accepted at the Verizon Schererville store?
The store accepts checks, debit cards, and mobile NFC payments. Cash is not the only accepted payment method.
Is there free Wi-Fi available at the Verizon store in Schererville?
Yes, free Wi-Fi is available in the store for customer convenience.
What nearby restaurants can I visit before or after shopping at Verizon Schererville?
You can visit Five Guys for fast food, Village Inn bakery, Fazoli's fast food restaurant, or Houlihan's restaurant and bar nearby for a meal or snack.
Are there nearby banks or financial services close to Verizon Schererville?
Yes, Fifth Third Bank and Fifth Third Securities - Peter Sarbieski are located nearby for your banking and financial service needs.
What are some nearby places for shopping or entertainment around Verizon Schererville?
Nearby you can find Halloween City for costumes, Relax Spa Nails for beauty services, and RadioShack for electronics shopping.