Business Details
About
Cell Phone Store
TCC Salem, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1323 E Hackberry St.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
533 reviews
5 stars
502
4 stars
11
3 stars7
2 stars4
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Ashton, Mason, and other staff members received numerous compliments for their helpfulness, patience, and professionalism.
Store Experience
Customers reported positive experiences at the Salem store, highlighting the friendly and respectful atmosphere.
Problem Resolution
Many reviews noted staff effectively resolved issues with phones and plans, leading to customer satisfaction.
Staff Recognition
Several customers recommended staff members for raises due to their exceptional service.
Service Speed
Customers appreciated the quick service, often mentioning they were in and out in a timely manner.
- TBTonya BryantNov 8, 20255.0Brenna was very helpful!
- JMJohn MitchellNov 5, 20255.0Ashton was such a great help!
- TCTaylor CarterOct 25, 20255.0Great service. Employee was with a customer but greeted me when I walked in. As soon as he was finished he was right with me. I was out in no time with my new watch.
- RMRick MorrisOct 25, 20251.0I was told my plan would be one price but was charged twice that amount I am going back to my original service provider . I don’t like being lied to
- BSBristin StoneOct 14, 20251.0asked about an issue of my camera giving. a notification saying it was not installed correctly, and got the response of “we only sell phones, if you turn it off and back on or system update and it don’t work call tech support”. very unprofessional and rude.
Frequently Asked Questions About Verizon
What types of products does Verizon at 1323 E Hackberry St offer?
They offer smartphones, tablets, wireless devices, accessories, Verizon home internet, and more from brands like Apple, Samsung, Motorola, and Google.
What are the operating hours of this Verizon store in Salem, IN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sundays from 12:00 PM to 5:00 PM.
Does this Verizon retailer offer in-store pickup or curbside pickup options?
Yes, they offer both in-store pickup and curbside pickup services.
Can customers schedule appointments online with this Verizon store?
Yes, customers can schedule appointments online at https://www.tccrocks.com/appointments/.
What services does this Verizon authorized retailer provide?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, financing, Verizon Wireless plans, Total Mobile Protection, and more.
Is this Verizon store wheelchair accessible?
Yes, it has a wheelchair accessible entrance to accommodate customers.
What payment methods are accepted at Verizon, Salem?
They accept checks and debit cards, and do not require cash-only payments.
Which nearby places can customers visit for food before or after shopping at Verizon?
Customers can visit nearby Taco Bell or Burger King for fast food options close to the Verizon store.
Are there any nearby services for vehicle care near the Verizon store?
Yes, Super Wash car wash is nearby for automotive cleaning and detailing services.
What nearby locations offer financial services that customers can access near Verizon Salem?
Nearby financial services include World Finance, Edward Jones for financial advising, Jackson Hewitt Tax Service, Coinme ATM services, and Western Union for money transfers.