Geek Squad

4.0
27 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
3720 National Road E, Richmond, IN
47374, United States

Hours

Reviews

4.0
27 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
1
1 star
6
  • NN
    Nelo1more
    Sep 23, 2025
    5.0
    Josh was super helpful and knowledgeable. He fixed my issue quickly and explained everything in a way that was easy to understand. He went above and beyond to make sure everything was set up and working perfectly. It’s clear he genuinely cares about helping people and takes pride in his work.
  • GL
    Game Life
    Aug 19, 2025
    1.0
    I explained to the geek squad worker that my MacBook was in perfect running condition and I clicked on a pop up spam accidentally. I explained what had happened on the computer screen and what I had done to prevent the situation from getting worse (disconnected internet, closed pages, etc.) but I was refused service.
  • JG
    Jim Gilbert
    Mar 10, 2025
    2.0
    Could not understand the lady on the phone..must been from a foreign country..was not able to get my problem resolved..
  • SP
    Steve Perk
    Jun 11, 2023
    1.0
    Called ahead to see if I could get my Samsung galaxy z flip 4 fixed was told yeah they can do it set an appointment drove almost an hour to be told they don't work on Samsung devices and that I would have to drive another hour out of my way to Daytons location

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Richmond offer?

Geek Squad provides tech repair, setup, and support services, including computer and mobile phone repair, data recovery, appliance repair, and more.

How can I schedule a Geek Squad service appointment in Richmond?

You can schedule Geek Squad services either in store at 3720 National Road E or online through their website.