Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
1,580 reviews
5 stars
853
4 stars
405
3 stars
157
2 stars
65
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being unresponsive or pushy.
Product Availability
Customers reported issues with product availability and stock levels, with some items being out of stock or not as described.
Delivery Issues
Numerous complaints about delays and problems with delivery and installation services, leading to customer dissatisfaction.
Sales Pressure
Several customers felt pressured to purchase more expensive items, indicating a pushy sales approach.
Positive Experiences
Despite the negatives, many customers shared positive experiences with specific employees who provided excellent service.
- FKFelicia KinzerNov 10, 20255.0Friendly staff
- NRNancy RayNov 7, 20255.0Helpful sales associates
- TMTezkirel MERKGamingOct 6, 20251.0Took an hour to get our food
- MSMark SheardSep 28, 20251.0Ordered a NEW pair of galaxy buds 3 pro from Samsungs website for pickup at bestbuy when I picked up my order I noticed a sticker under the pickup one and they were already open, they gave me an open box pair when I ordered new ones and on top of it all they were missing the ear pieces. I did not pay for a used open box pair and they knowingly put the pickup sticker over the openbox sticker then proceed to tell me they didn't know they were open box.
- RPRobert PerrySep 20, 20255.0Parker is the associate you should go see if you need help. He’s polite, upfront and honest when giving advice and has common sense when it comes to how to do what’s in the customers best interest. To top it off, when the transaction was over, he shook both our hands and said thank you. Wish I had a position I could hire him where I work.
Frequently Asked Questions About Best Buy
What is the address of Best Buy in Richmond, IN?
Best Buy is located at 3720 National Road E, Richmond, IN 47374, US.
What are the store hours for Best Buy Richmond?
Best Buy Richmond is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Richmond offer same day pickup or curbside pickup?
Best Buy Richmond offers same day pickup, but does not provide curbside pickup services.
What services can I get at Best Buy Richmond besides shopping?
You can get expert advice and Geek Squad support for electronics repair and setup at Best Buy Richmond.
Is the Best Buy Richmond location wheelchair accessible?
Yes, Best Buy Richmond has a wheelchair accessible entrance.
What types of products can I find at Best Buy Richmond?
At Best Buy Richmond, you can shop TVs, computers, appliances, cameras, home electronics, and video games.
Which popular stores are located near Best Buy Richmond?
Nearby stores include Dick's Sporting Goods, Kohl's, Sephora, Play N Trade, and Kay Jewelers, offering a variety of shopping options.
What dining options are available near Best Buy Richmond?
You can visit Chipotle Mexican Grill, Frisch's Big Boy, and Starbucks near Best Buy Richmond for dining and coffee.
Are there any healthcare services near Best Buy Richmond?
Yes, Aspen Dental - Richmond, IN and Motto Clear Aligners are located nearby for dental and health services.
How can I contact Best Buy Richmond or find more information online?
You can call Best Buy Richmond at +1 765-965-3649 or visit their website: https://stores.bestbuy.com/in/richmond/3720-national-road-e-1252.html/?ref=NS&loc=ns100.