Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Rensselaer, IN location.
Details
- DeliveryNot available
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
313 reviews
5 stars
281
4 stars
14
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees like Andrew, Randall, and Devon.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues effectively, with customers expressing gratitude for the assistance they received in fixing account problems and transferring data.
Store Experience
Many customers reported positive experiences in-store, noting the friendly atmosphere and quick service, although there were some complaints about wait times and store hours.
Product Knowledge
Customers appreciated the staff's expertise in explaining products and services, helping them make informed decisions about their purchases.
Mixed Reviews
While many reviews were positive, there were a few negative experiences regarding service quality and communication, particularly with certain staff members.
- KLKay LloydNov 17, 20255.0Very friendly, knowledgeable and efficient.
- DSDesiree SupremoNov 12, 20255.0Bless her Kindest Heart Carlie Kovach for staying with us assisting and solved our queries. Kudos to you Carlie, thank you so much😍😍
- RHRachel HendrixNov 1, 20255.0I have been fortunate to hold on to my phones for many years and don't get a new one until I have to. Andrew made the shopping experience quick and easy and found a great deal for me. He got my new phone set up and ready before I left the store.
- DSDalton ShaferOct 28, 20255.0Andrew Is The Best And Was Full Of Knowledge. He Had All The Answers To My Questions. Also He Was Kid Friendly During Our Long Wait To Transfer Phone Data. My Kids Now Ask When We Are Going Back When We Drive By. Amazing Customer Service!
- KDkyle dapshisOct 26, 20255.0Devon, the manager, went above and beyond for weeks to help me fix a problem with my Verizon account. After talking to multiple people on the phone and going to the Valparaiso location with no luck, she was the only person willing to help fix everything and I'm thankful for her help.
Frequently Asked Questions About Verizon
What types of products and services can I find at Verizon in Rensselaer, IN?
You can shop smartphones, iPhones, iPads, tablets, Apple Watches, Fios, unlimited wireless plans, monthly discounts, and more at the Verizon store in Rensselaer, IN.
What are Verizon's operating hours in Rensselaer, IN?
Verizon is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does Verizon in Rensselaer offer in-store pickup?
Yes, Verizon offers in-store and curbside pickup services at this location.
Is the Verizon store in Rensselaer wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I pay with credit or debit cards at Verizon in Rensselaer?
Yes, Verizon does not require cash only; credit and debit cards are accepted.
What is the contact information for the Verizon store in Rensselaer?
You can reach Verizon at +1 219-866-0200 or email stores@yourwirelessinc.com.
What are some nearby places of interest when visiting Verizon in Rensselaer?
Nearby you can find Pizza Hut for dining, Alliance Bank for banking services, and Sears Hometown Store for electronics shopping.
Are there other mobile phone stores near Verizon in Rensselaer?
Yes, Venture Wireless, a Verizon Authorized Retailer, is located nearby for additional mobile phone services.
Where can I get automotive parts near the Verizon store?
O'Reilly Auto Parts and Diesel Truck Parts are nearby locations where you can purchase automotive parts and accessories.
What other shopping options are available near Verizon in Rensselaer?
Nearby shopping options include Dollar Tree for discount and party supplies, and Rent-A-Center for furniture rentals.