Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Plainfield for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
353 reviews
5 stars
205
4 stars
46
3 stars
27
2 stars
12
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being praised for their helpfulness while others were described as rude and unprofessional.
Long Wait Times
Many customers reported long wait times, often exceeding 30 minutes, leading to frustration and dissatisfaction.
Store Management
Several reviews highlighted issues with store management, including rudeness and lack of assistance, contributing to negative customer experiences.
Positive Employee Interactions
Despite negative experiences, some customers praised specific employees for their exceptional service and problem-solving abilities.
Store Policies
Customers expressed frustration with store policies, including appointment requirements and perceived favoritism towards certain customers.
- TTTOct 30, 20251.0Sold me an ultra 2 and they can't even get the cellular connected to my biz plan . Been trying for weeks with no result . I am extremely close to contacting the news station or blowing my brains out inside the lobby of this location . Only support they can offer is Call customer support and spend hours on hold just to get no results .
- KPK. ParksOct 2, 20251.0Terrible service! Would not recommend this location at all.
- FLFirst LastAug 11, 20251.0Very rude staff and management. Apparently they are not a real Verizon store and they get very defensive when you ask them for simple services. I would avoid this store. Never seen grown men act so childish.
- ZZZachW132Jul 29, 20255.0I had a rather complicated issue with my phone and coverage plan and i was randomly assigned Ryan R. an employee at verizon to which he helped me extraordinarily well. He was able to fully solve my issue and give me a deal that was very good. I had a great experience at verizon and would like to thank the employee that helped me and was extremely patient with my situation
Frequently Asked Questions About Verizon
What products and brands are available at the Verizon store in Plainfield?
The Verizon Plainfield store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, and Samsung Galaxy S23, along with products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store in Plainfield?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an appointment or purchase products from Verizon Plainfield?
You can schedule an in-store appointment or place an order online via their website. Online orders can be picked up in store or delivered with options like free 2-day shipping, express lockers, or same-day delivery where available.
What types of services does Verizon Plainfield offer for businesses?
Verizon Plainfield offers business cell phones, mobile hotspots, tablets, and laptops, as well as mobile plans, wireless internet plans, and voice plans tailored for business needs.
Does Verizon Plainfield accept mobile payments and debit cards?
Yes, Verizon prefers debit card payments and also accepts mobile NFC payments; they do not require cash only.
Is the Verizon Plainfield store open on Sundays?
Yes, the Verizon Plainfield store is open Sundays from 11:00 AM to 6:00 PM.
Where can I find nearby food options before or after visiting Verizon Plainfield?
Nearby restaurants include Panera Bread for coffee and bakery items, Chipotle Mexican Grill for Tex-Mex, and Buffalo Wild Wings if you're craving wings and a sports bar atmosphere.
Are there nearby delivery services that can help with my online orders from Verizon?
Yes, the UPS Access Point location, UPS Alliance Shipping Partner, and Amazon Locker - Aligi are nearby and can assist with courier and delivery services for your online Verizon orders.
What nearby stores can I visit for electronics or office supplies near Verizon Plainfield?
You can visit Staples for office equipment and printing services, and Target Store Plainfield for electronics and mobile phone accessories.
How can nearby dining options enhance my visit to Verizon Plainfield?
After shopping at Verizon, you can enjoy a meal at nearby eateries such as Culver’s for burgers, Red Robin Gourmet Burgers, or Noodles & Company for quick and tasty fast food options.