Many customers praised the staff for their kindness and compassion, especially during difficult times.
Staff Professionalism
The staff is frequently described as friendly, professional, and knowledgeable, providing thorough care and support.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences, particularly regarding communication and care during emergencies.
Pricing Concerns
Several customers noted that the services are expensive, with some feeling that medications were overpriced.
Long-term Trust
Many long-time customers expressed loyalty to the clinic, highlighting their consistent quality of care over the years.
AO
Anastasia Ota
Sep 8, 2025
5.0
Blown away by the level of care my sweet kitten received. Kitty began getting restless so a kind receptionist came and gave him some attention and love. The tech and Doctor Montgomery were both really loving and gentle with him too. I’m so happy he had such a pleasant experience getting his first vaccinations. I am also very excited about the Care Club. It not only covers all of the treatment that I selected for Richie, but also includes unlimited exams just in case. It just gives me such peace of mind knowing he is covered. Highly recommend to anyone with a puppy or kitten. The Care Club plan is flexible so you aren’t forced into adding any unnecessary treatments.
JH
Johnathun Harris
Jun 14, 2025
5.0
Wonderful and friendly staff, the dogs, six of them, love going there. You are not rushed and always helpful in advice and questions. Never pushy on selling brand name items and the pet comes 1st.
KD
Kody Dixon
Mar 11, 2024
1.0
This vet was good at first but when I had to send a text to cancel the appointment in a day advance like they asked me to do in case I need to cancel, they turn around and said I was a no show and for the next appointment I’d have to pay a deposit of $80.30 even though I have proof in text that it wasn’t a “no show,” they ignored that completely. I will not come back and I don’t recommend this place. I saved the texts where they acknowledged my cancellation a day before like they requested.