Brand Certified
Verizon
4.8(694 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
111 S. Memorial Dr., New Castle, IN
47362, United States
Certified by Verizon • Feb 22, 2026
(765) 529-7607
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/in/new-castle/111-s-memorial-dr.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC New Castle, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 111 S. Memorial Dr..
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
694 reviews
5 stars
646
4 stars
14
3 stars7
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Erik, Brandon, and Geoff.
Efficiency
Several reviews noted that the service was quick and hassle-free, with customers appreciating the timely assistance they received.
Mixed Experiences
While many reviews were positive, there were some complaints about unprofessional behavior from certain staff members, indicating inconsistency in service quality.
Product Knowledge
Customers frequently mentioned the staff's expertise in handling technical issues and providing valuable product recommendations.
- BSBrenda StevensFeb 17, 20265.0Erik set up our phones with great knowledge of his business. Thank you Erik for the great job you did. Thank you for your great patience!
- WNWayne NormanFeb 7, 20265.0Eric done a fantastic job will return.
- DCDipankar ChowdhuryJan 30, 20265.0I had an amazing experience with Erik. He did a wonderful job.
- KCKaren CrabtreeDec 27, 20255.0I had the pleasure of Eric to help me with some issues on my Verizon Android phone. He was very polite and cared about my issues. I would recommend that anyone needing help with anything Verizon go to this store in New Castle, IN. I felt much better when I left, opposed to when I went in. I have been to this store in the past and all employees are great. Eric and I just hit it off. He was informative and knew exactly what he was doing. Much Tks young man...I will return if need be. Tks again Eric..😊
- SSSoniDec 26, 20255.0Received the best phone buying experience ever from Erik! Erik was very knowledgeable and efficient and he also made lots of great suggestions for my accessories. Definitely will be back!
Frequently Asked Questions About Verizon
What products and services does Verizon at 111 S. Memorial Dr. offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services such as prepaid plans, bill payments, new lines, upgrades, device activation, and more.
What are the store hours for Verizon in New Castle, IN?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store or via curbside at this Verizon location?
Yes, this Verizon store offers both in-store pickup and curbside pickup services.
What brands of mobile devices does Verizon New Castle carry?
They carry brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon New Castle support 5G service and Verizon Home Internet?
Yes, they offer Verizon 5G network coverage and Verizon Home Internet services.
How can I schedule an appointment or manage my Verizon services online?
You can schedule appointments or manage services using the My Verizon app or online at https://www.tccrocks.com/appointments/.
Is Verizon New Castle involved in community support?
Yes, proceeds from every purchase at Verizon New Castle go directly towards doing good in the local community.
Are there any nearby dining options where I can eat before or after visiting Verizon?
Yes, nearby restaurants include Burger King, Bob Evans, Applebee's Grill + Bar, and Ming's Buffet where you can enjoy fast food, breakfast, American cuisine, or Chinese food.
What nearby services could be convenient for customers visiting Verizon?
Nearby services include First Choice Physical Therapy for medical needs, STAR Financial Bank for banking, and UPS Access Point for shipping and courier services.
Are there any nearby stores or amenities where customers can shop or get other essentials?
Yes, nearby stores include ALDI USA for groceries, Fireworks Unlimited for toys and hobbies, and Hoosier E-Cig for tobacco and e-cigarettes.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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