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Brand Certified

Verizon

4.8
(694 reviews)

Business Details

111 S. Memorial Dr., New Castle, IN
47362, United States
(765) 529-7607

About

Cell Phone StoreTCC
TCC New Castle, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 111 S. Memorial Dr..

Details

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  • Accepts checksAvailable

Location

Verizon
111 S. Memorial Dr., New Castle, IN
47362, United States

Hours

Reviews

4.8
694 reviews
5 stars
646
4 stars
14
3 stars
7
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Erik, Brandon, and Geoff.

Efficiency

Several reviews noted that the service was quick and hassle-free, with customers appreciating the timely assistance they received.

Mixed Experiences

While many reviews were positive, there were some complaints about unprofessional behavior from certain staff members, indicating inconsistency in service quality.

Product Knowledge

Customers frequently mentioned the staff's expertise in handling technical issues and providing valuable product recommendations.
  • BS
    Brenda Stevens
    Feb 17, 2026
    5.0
    Erik set up our phones with great knowledge of his business. Thank you Erik for the great job you did. Thank you for your great patience!
  • WN
    Wayne Norman
    Feb 7, 2026
    5.0
    Eric done a fantastic job will return.
  • DC
    Dipankar Chowdhury
    Jan 30, 2026
    5.0
    I had an amazing experience with Erik. He did a wonderful job.
  • KC
    Karen Crabtree
    Dec 27, 2025
    5.0
    I had the pleasure of Eric to help me with some issues on my Verizon Android phone. He was very polite and cared about my issues. I would recommend that anyone needing help with anything Verizon go to this store in New Castle, IN. I felt much better when I left, opposed to when I went in. I have been to this store in the past and all employees are great. Eric and I just hit it off. He was informative and knew exactly what he was doing. Much Tks young man...I will return if need be. Tks again Eric..😊
  • SS
    Soni
    Dec 26, 2025
    5.0
    Received the best phone buying experience ever from Erik! Erik was very knowledgeable and efficient and he also made lots of great suggestions for my accessories. Definitely will be back!

Frequently Asked Questions About Verizon

What products and services does Verizon at 111 S. Memorial Dr. offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and services such as prepaid plans, bill payments, new lines, upgrades, device activation, and more.

What are the store hours for Verizon in New Castle, IN?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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